Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.56

4.6 Rating 646 Reviews

89 %

of reviewers recommend Trade Counter Direct

4.6

Based on 646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Trade Counter Direct 1 star review on 21st December 2025

Anonymous

Anonymous // 01/01/2019

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“Really pleased with my order Cheaper than any one else and kept me up to date with When my order was going to be delivered.”

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Posted 6 years ago

“Genuine products competitively priced. Shipping was very quick to Ireland and price wasn’t too bad compared to other stores. Only issue i had was I couldn’t find anywhere on the site to log in to my account that was set up for me during checkout but that’s a minor issue.”

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Posted 6 years ago

“Hi, Still waiting for "return form"...”

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Posted 6 years ago

“The boiler filter I wanted was out of stock and TCD offered me a refund but when I explained that I needed the part urgently they arranged for the part to be sent direct to me from the supplier, at no extra cost. I was very pleased with the service and received the item the next day.”

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Posted 6 years ago

“Arrived next day. Fitted perfectly. Very happy with the product”

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Posted 6 years ago

“Really easy to order from, delivery was great and communication was great too. Would definitely shop with you again .”

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Posted 6 years ago

“Found a couple of items I needed on TCD website, delivery was quick & goods are fine”

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Posted 6 years ago

“Paid extra for delivery but still waited over a week for delivery ordered from trade counter direct in the past and have never had a problem so was suprised and dissapointed with the service this time around.”

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Posted 6 years ago

“after paying for quicker delivery came a few days later than expected.”

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Posted 6 years ago

“Quick delivery good price”

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Posted 6 years ago

“Prompt delivery (via Royal Mail). Well packaged goods. Notification email sent when dispatched. All at an excellent total price for the item plus postage charge. I will certainly use TCD again.”

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Posted 6 years ago

“Great prices and a quick delivery !”

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Posted 6 years ago

“Great products and some great prices”

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Posted 6 years ago

“I would definitely recommend”

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Posted 6 years ago

“Fast service, packaged well great bit of kit.”

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Posted 6 years ago

“Prompt delivery service.”

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Posted 6 years ago

“Excellent service. Delivery very quick. Value for money.”

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Posted 6 years ago

“My first encounter with trade counter direct but won't be the last staff were very helpful and very prompt at answering my emails, slight hiccup sorted out in no time at all. Delivery was prompt and I was kept informed at all times. 10 out of 10”

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Posted 6 years ago

“arrived promptly, not sure whats in them as its a mystery box for christmas. I have bought these for the last 3 years and always found them great value and fun.”

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Posted 6 years ago

“Great customer service. Bought the Milwaukee hammer drill for my son who had recently had all of his tools stolen from his van. To cut a long story short the drill had been damaged in transit. I telephoned trade counter direct and they were extremely helpful and sent another out to us. Can't thank them enough.”

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Posted 6 years ago

Trade Counter Direct is rated 4.6 based on 646 reviews