Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.54

4.5 Rating 650 Reviews

88 %

of reviewers recommend Trade Counter Direct

4.5

Based on 650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Trade Counter Direct 1 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Delivery very quick. Value for money.”

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Posted 6 years ago

“My first encounter with trade counter direct but won't be the last staff were very helpful and very prompt at answering my emails, slight hiccup sorted out in no time at all. Delivery was prompt and I was kept informed at all times. 10 out of 10”

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Posted 6 years ago

“arrived promptly, not sure whats in them as its a mystery box for christmas. I have bought these for the last 3 years and always found them great value and fun.”

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Posted 6 years ago

“Great customer service. Bought the Milwaukee hammer drill for my son who had recently had all of his tools stolen from his van. To cut a long story short the drill had been damaged in transit. I telephoned trade counter direct and they were extremely helpful and sent another out to us. Can't thank them enough.”

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Posted 6 years ago

“Orders always arrive very quickly and well packaged.”

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Posted 6 years ago

“Excellent price, and seamless experience.”

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Posted 6 years ago

“Order placed late on Thursday delivered Saturday morning. Best price compared to other sites cannot fault them on this delivery.”

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Posted 6 years ago

“Good value and speedy delivery to the Channel Islands, will be using again 👍”

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Posted 6 years ago

“Quick and easy, delivered exactly as promised”

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Posted 6 years ago

“Pleased with the product as well as the speedy service”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“delivered on time and kept in touch all the way. goods received in excellant condition.”

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Posted 6 years ago

“I Have never dealt with this company before but I can recommend them, the speed of the service from the ordering to the delivery I was kept informed throughout”

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Posted 6 years ago

“Excellent services”

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Posted 6 years ago

“Good service would use them again”

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Posted 6 years ago

“Problem free from ordering to a very quick delivery”

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Posted 6 years ago

“TBH I thought that buying from across the pond was going to be a bigger hassle. Trade Counter Direct was so easy, and quick. Ordering, paying and shipping was handled online no problem. It arrived in a week, maybe less. I can see myself ordering from them again. Thanks, TCD.”

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Posted 6 years ago

“The best method I've come across to fill system with antifreeze/inhibitor.”

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Posted 6 years ago

“Arrived very promptly and great price”

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Posted 6 years ago

“Very quick delivery, everything as ordered plus free tape”

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Posted 6 years ago

Trade Counter Direct is rated 4.5 based on 650 reviews