Trade Taps Reviews

Name: Trade Taps
Address: 11L-11M Milton Park, Abingdon
Rating: 4.59

4.6 Rating 1,937 Reviews

90 %

of reviewers recommend Trade Taps

Company Reviews

Questions

Metrics

4.6

Based on 1,937 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Trade Taps 1 star review on 13th June 2025

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Trade Taps 1 star review on 25th May 2025

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Trade Taps 1 star review on 9th May 2025

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Trade Taps 1 star review on 7th May 2025

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Trade Taps 1 star review on 5th May 2025

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Trade Taps 1 star review on 4th May 2025

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Trade Taps 5 star review on 31st March 2025

Manasseh

Anonymous

Anonymous // 01/01/2019

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“Delivered when promised and very good value for money”

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Posted 8 years ago

Thank you for your feedback Mark Best wishes Trade Taps

Posted 8 years ago

“The gutter seal on my shower was replaced free of charge and speedy delivery the telephone operator was very polite.”

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Posted 8 years ago

Hi Marian Thank you Best wishes Trade Taps

Posted 8 years ago

“Speedy delivery. Goods as descrbed”

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Posted 8 years ago

“Very efficient service especially on checking postcode for delivery which I had given incorrectly. Kept informed of delivery date and time which was exactly as advised. Invoiced promptly. Tap purchased was very good quality at a very reasonable cost. Would look to Trade Taps first for any future items .”

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Posted 8 years ago

Hello Denise Thank you for your feedback, We hope to hear from you again in the future. Best wishes Trade Taps

Posted 8 years ago

“Customer service was excellent. Getting hold of someone to speak to was easy they were very helpful and polite. Prices were very competative. would i recommend Trade Taps to anyone else? most certainly!”

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Posted 8 years ago

Hello Ray Thank you, much appreciated, we hope to hear from you again in the future. Best wishes Trade Taps

Posted 8 years ago

“Next day delivery. Good price. Let's hope they work when fitted.”

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Posted 8 years ago

“Driver had no signal but managed to drive somewhere where he did and waited for us to collect”

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Posted 8 years ago

“I fund the tap that I was looking for”

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Posted 8 years ago

“Brilliant service and great choice with competitive prices! Website very user friendly and super quick delivery!! What more could we ask for. Will definitely be back in the future.”

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Posted 8 years ago

Hello Joan Thank you We look forward to hearing from you Best wishes Trade Taps

Posted 8 years ago

“They were happy to replace my order as I made an error however, the process could have been simpler and cheaper if they could have picked up the wrong item when they delivered the correct item saving me the trouble of repackaging and posting the original item.”

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Posted 8 years ago

Hello Thank you for your feedback, this has been taken on board and passed over to the relevant team. Best Wishes Trade Taps

Posted 8 years ago

“Good communication and super fast delivery.”

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Posted 8 years ago

“Clear website, esay to navigate. Good email communication regarding order confirmation and dispatch details.”

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Posted 8 years ago

Thank you for your feedback :)

Posted 8 years ago

“Very happy, superb quality and service.”

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Posted 8 years ago

Thank you Michelle :)

Posted 8 years ago

“Before you read this post just to point out and to put into perspective this is my first ever negative comment for any company I have bought from. I always give an opportunity to resolve and hardly have to do this however this is one poor company who lack any customer service skills whatsoever... Bought what I thought was a brand new £600.00 Roca Victoria N 1200mm sink unit from this company, plumbing not ready for the sink unit to be fitted, opened box few weeks later and before we were ready to hang found the bottom base was damaged badly, impossible to see when you initially open the box to inspect and confirm the goods are in good condition. Thinking this company had good customer service, turns out to be the worst ever, refused to accept any liability, promised call backs when raised matter further, refused to answer calls for three days, promised more call backs only to be told a flat "no we won't help you, it's your fault" Not sure what I'm supposed to do with this unit and what an expensive waste of money. They won't help me and blamed me for not checking? I understand if it was obvious visual damage however the damage could only be seen when you ready to hang the wall unit up. Not possible to see when you initially inspect for damage. REALLY POOR CUSTOMER SERVICE, WILL NEVER EVER BUY FROM THIS COMPANY AGAIN. HOPE PEOPLE READING THIS WILL THINK TWICE BEFORE PARTING WITH THEIR MONEY. LEFT ME FUMING WITH NO RECOURSE FOR RESOLUTION. COMPLETE WASTE OF £600.00 I HONESTLY SUSPECT WE HAVE BEEN SOLD THIS UNIT KNOWING THE DAMAGE WAS HIDDEN AND WOULD NOT BE SEEN UNLESS FITTED WITHIN THEIR 48hr GET OUT CLAUSE.”

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Posted 8 years ago

“Bath was scheduled for delivery on Friday 14th. Phoned to confirm it was being delivered the day before - assured it would be. Called again late Friday to ask if it was out for delivery, assured it was out for delivery. Bath wasn't delivered. Phoned on Monday and told it would now be delivered on Wednesday. Got a phone call on Tuesday to say it now wouldn't be delivered until this Friday. Still don't have the bath, fingers crossed it will arrive on Friday. So far I have arranged to be in for four days to receive the delivery - last Friday, Monday (in case it arrived then), Wednesday and this Friday. It's obvious they are just resellers and don't hold any stock so are at the whim of their suppliers as to when things do or don't get delivered. However, this isn't made clear on their website, they give the number of items in stock and when I called them they said they had the bath in stock implying they physically had it. If you have nothing better to do than wait around for orders give these guys a try, if not avoid. I actually went with them because they had better reviews than many of the other suppliers. On the plus side the customer support is always friendly.”

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Posted 8 years ago

“Professional service; fast delivery”

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Posted 8 years ago

“Great service, prompt delivery”

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Posted 8 years ago

“Didn't think the order would arrive when they said it would? Got home and the product was there. So one happy person thank you!”

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Posted 8 years ago

Hi Gary Happy to hear it Best Wishes Trade Taps

Posted 8 years ago

“They had the goods in stock”

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Posted 8 years ago

“Amazing fast delivery, ordered one day received the next. Lowest price found anywhere.”

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Posted 8 years ago

Hi Philip Thank you Hope to hear from you soon :) Best Wishes Trade Taps

Posted 8 years ago

Trade Taps is rated 4.6 based on 1,937 reviews