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Trade Taps Reviews

4.6 Rating 1,937 Reviews
90 %
of reviewers recommend Trade Taps
Company Reviews Questions Metrics
4.6
Based on 1,937 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone
Read Trade Taps Reviews
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Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Leo Skelly
Verified Buyer
“I scoured the Internet for a particular Grohe monobloc mixer. Trade Taps had the one I wanted and were the cheapest online that I could find (I looked hard!). Delivery was fast, enabling me to get the job done quickly, and the tap arrived in perfect condition. Thanks Trade Taps. You're the best!”
Helpful Report
Posted 8 years ago
Hi Leo Thank you for your feedback, much appreciated. We hope to hear from you again soon. Best wishes Trade Taps
Posted 8 years ago
Colin Hearn
Verified Buyer
“Good value product, very easy on line ordering, delivered on date promised. Very Good.”
Helpful Report
Posted 8 years ago
Thank you Colin :)
Posted 8 years ago
Karen Watson
Verified Buyer
“Very helpful and polite customer service. Product arrived a ordered. I would use this company again and recommend to friends and family.”
Helpful Report
Posted 8 years ago
Hello Karen Thank you for your feedback We hope to hear from you soon. Best Wishes Trade Taps
Posted 8 years ago
Anonymous
Verified Buyer
“Ordered geberit cistern,flush plate and shower tray. After 3 weeks of waiting was informed flush plate was discontinued. In the end cistern and flush resturned at a cost to me. After waiting 5 weeks the jt evolved white shower tray turns up faulty and does not fit flush to waste trap risking leak. The waste trap arrived separately it was black and the shower tray was white! Wasted hours on phone calls and emails to tradetaps, their distributor ideal bathrooms and jt evolved themselves. Tradetaps have not offered any compensation/understanding for ordeal, will not be using this company again.”
Helpful Report
Posted 8 years ago
Katrine Paske
Verified Buyer
“Goods arrived promptly.”
Helpful Report
Posted 8 years ago
Alexandre Crivellaro
Verified Buyer
“Good product and fast delivery Also good discription of items on the website.”
Helpful Report
Posted 8 years ago
Thank you :) Best Wishes Trade Taps
Posted 8 years ago
Anonymous
Verified Buyer
“Good prices and speedy delivery”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Wwwwwwwwwwwwww”
Helpful Report
Posted 8 years ago
Mr R Ludwell
Verified Buyer
“Does as it said on the tin”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Delivered the wrong item because the item I ordered wasn't in stock (sent a 600mm basin for a 400mm cubicle). No sense.”
Helpful Report
Posted 8 years ago
Hello Thank you for your message, i was originally dealing with this and i believe the 600mm sink was sent by mistake, when we come to rectify this, the 400mm sinks were out of stock, an order was placed for the new sinks but i believe there appears to have been a delay which i am extremely sorry for, however, the date we are give are only estimated. Apologies for the inconvenience caused. Best Wishes Trade Taps
Posted 8 years ago
Anonymous
Verified Buyer
“Good product, delivered on time as promised”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Item was the cheapest I found and was delivered very quickly”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“It took nearly 3 weeks and 3 deliveries to get what I ordered. With a combination of things just not arriving or arriving damaged it was a shambles. I spend time calling and emailing, I've had emails ignored and those that did reply just didn't do enough to leave me satisfied. My last email to the managing director Tim has still not been answered and it been a further 2 weeks since! I'm not expecting any reply based on how I've been dealt with from the start. Obviously I paid in full over £600 to make the purchase, to offer me my delivery refund of £7 is an absolute joke! A 1% refund?? Well thanks a lot, still leaves me nearly £100 out of pocket for wasting mine and my tradesmens time for which i still had to pay to cancel! Thanks a lot! Will not use again and certainly not recommendation to anyone from me. Thanks for the offer of leaving feedback, I see you're not efficient enough to want to tell everyone how good you are! Regards One unhappy customer.”
Helpful Report
Posted 8 years ago
Hello Sir Upon looking at your order, i can see this arrived damaged, i can also see a note on the order which was placed online that the driver will need to call you as they will need directions to the Address, upon further investigation i can see that the driver was unable to locate your address, due to this, the delivery charge would be refunded. I'm sorry you feel this way, we did put in our best efforts to get the damaged item replaced and delivered as soon as we could. Kind Regards Customer Services
Posted 8 years ago
Philip Ryland
Verified Buyer
“Good team work between Trade Taps and their courier. Item delivered sooner than expected; my mistake in the delivery post code had been corrected and courier phoned before hand to check that someone was in.”
Helpful Report
Posted 8 years ago
Hello Philip Thank you, We hope to hear from you again soon. Best Wishes Trade Taps
Posted 8 years ago
Andrew Ballsdon
Verified Buyer
“Only half my order was delivered”
Helpful Report
Posted 8 years ago
Daniel Tsu
Verified Buyer
“Prompt delivery and great value”
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Posted 8 years ago
Gill Harmon
Verified Buyer
“Quick delivery - driver called in advance - brilliant service”
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Posted 8 years ago
Thank you! :)
Posted 8 years ago
Anonymous
Verified Buyer
“Ordered Friday arrived Tuesday”
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Posted 8 years ago
Kevin Nixon
Verified Buyer
“order arrived at 9am on the day it was to be delivered...cant fault service”
Helpful Report
Posted 8 years ago
Hello Kevin Thank you :) We Hope to hear from you soon. Best Wishes Trade Taps
Posted 8 years ago
Colin Wallis
Verified Buyer
“Reliable !”
Helpful Report
Posted 8 years ago
Trade Taps is rated 4.6 based on 1,937 reviews
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