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Trade Taps Reviews

4.6 Rating 1,962 Reviews
89 %
of reviewers recommend Trade Taps
Company Reviews Questions Metrics
4.6
Based on 1,962 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone
Read Trade Taps Reviews
Visit Website

Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Andy
Verified Buyer
“Simple , quick and efficient - thanks”
Helpful Report
Posted 11 years ago
Chris
Verified Buyer
“Used the company last year and was glad to find that the service was again fast and friendly. Highly recommended.”
Helpful Report
Posted 11 years ago
NNat
Unverified Reviewer
“Awful !!! Stay away! Horrible service and extremely rude staff !!! The promise next day delivery if an order is placed before 12:00, which I did and the double checked with the Customer Service that it's really next day. The answer was that they cannot do it and deliver the day after. Item was critical but I still could wait. Then I received DPD text that my item will only be delivered after weekend. Called customer service - super rude!!! they told me that they couldn't load the item on time and offered me to pay extra 10% of the order to get in on Saturday or still wait for after weekend or cancel. I suggested that responsible business would absorb extra delivery cost in this situation and not fail the customer and they started laughing. Overall - that's my very worst customer experience ever!”
Helpful Report
Posted 11 years ago
Mrs Elena
Verified Buyer
“I was very impressed with Trade Taps. They price matched, and had the item delivered very quickly. There was a minor issue with one of the handles on the tap I received, however I called them and they sorted it out very promptly and efficiently for me. I can definitely recommend them and will be ordering from them again!”
Helpful Report
Posted 11 years ago
Neil
Verified Buyer
“Excellent price for the taps and the delivery was first rate. I would happily buy from Trade Taps again.”
Helpful Report
Posted 11 years ago
David
Verified Buyer
“Item as described, prompt delivery.”
Helpful Report
Posted 11 years ago
Steven
Verified Buyer
“Shopping with these guys was a great experience. My item was out of stock but I was told this quickly and kept up-to-date. Delivery by DPD was an added bonus too. Overall a great team to tap into.”
Helpful Report
Posted 11 years ago
Emma-Jane
Verified Buyer
“Great product! Quick delivery and reasonable prices! Recommend!”
Helpful Report
Posted 11 years ago
Andrew
Verified Buyer
“Excellent service, my order was delivered promptly and all communication via email was correct, would recommend for the future.”
Helpful Report
Posted 11 years ago
Deborah
Verified Buyer
“I was very happy with all aspects of the service from phoning to order to having the taps delivered. Thankyou.”
Helpful Report
Posted 11 years ago
John
Verified Buyer
“Arrived on time - thank you. Tap yet to be fitted so I am not able to comment on its working efficiency but if it matches the order/delivery service I will be very pleased.”
Helpful Report
Posted 11 years ago
Simon
Verified Buyer
“Item was slightly damaged even though it was in a sealed box.”
Helpful Report
Posted 11 years ago
Claire
Verified Buyer
“Quick efficient service - would happily use again!”
Helpful Report
Posted 11 years ago
OR
Verified Buyer
“It is absolutely perfect and just what I have been looking for. The delivery man was excellent and returned to leave it in a secret place when he couldn't get a signature the first time. Can't wait to use it.”
Helpful Report
Posted 11 years ago
Alex
Verified Buyer
“Very efficient keep me well informed of the progress and delivery of my order”
Helpful Report
Posted 11 years ago
CHRIS
Verified Buyer
“Cheapest price and Excellent service”
Helpful Report
Posted 11 years ago
Colin
Verified Buyer
“Excellent service very helpful, delivered on time I will not hesitate to use this company again.”
Helpful Report
Posted 11 years ago
David
Verified Buyer
“Excellent product and very efficient delivery with very good updates of delivery time. Would use again.”
Helpful Report
Posted 11 years ago
Mrs
Verified Buyer
“Apart from a 7 day delay because you were out of stock, service was good. Very impressed with the quality of the tap. Excellent tap.”
Helpful Report
Posted 11 years ago
Trade-taps
Verified Buyer
“Was able to price match to a competitors website and the product was delivered the next day.”
Helpful Report
Posted 11 years ago
Trade Taps is rated 4.6 based on 1,962 reviews
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