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Trade Taps Reviews

4.6 Rating 1,923 Reviews
91 %
of reviewers recommend Trade Taps
Company Reviews Questions Metrics
4.6
Based on 1,923 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone
Read Trade Taps Reviews
Visit Website

Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Adrian Flint
Verified Buyer
“Good product range and great prices. A few items missing from web page and details of some items are a bit sketchy about pack contents. Was told delivery was ex stock: took 2 months to complete the delivery, and led to much chasing. Staff are good, but I think overwhelmed by demand”
Helpful Report
Posted 5 years ago
Keith Parker
Verified Buyer
“Easy to use website great prices & very speedy delivery A1”
Helpful Report
Posted 5 years ago
Rodney Dunstan
Verified Buyer
“Excellent service very happy quick delivery all good.”
Helpful Report
Posted 5 years ago
Anthony Gerrard
Verified Buyer
“Next day delivery and driver called before he arrived. Great service”
Helpful Report
Posted 5 years ago
Philip Hibberd
Verified Buyer
“Item was out of stock but new stock arrived within two days and didn't delay my order. Good email notification and cheapest place I could find the item (shower) I wanted. Cheaper by about £40 to nearest rival even taking into account postage cost.”
Helpful Report
Posted 5 years ago
Harry Richardson
Verified Buyer
“I found the tap I wanted and a call to Trade Taps to check availability resulted in a comment that the item would be delivered direct from the manufacturer. The TT staff member called them and then me to confirm that it would be shipped immediately. The tap arrived the next day..it was also very good value for money.”
Helpful Report
Posted 5 years ago
Christopher Adams
Verified Buyer
“Slow -postage must be due to Christmas I guess, but arrived This week, item was a great price but flimsy item packaging was used to ship, no outer protective packaging so it arrived looking a bit battered. Item was fine.”
Helpful Report
Posted 5 years ago
Keith Watkins
Verified Buyer
“Quick and easy to order, great prices and prompt delivery. I will use them again”
Helpful Report
Posted 5 years ago
Janet Rose
Verified Buyer
“Had one item I was looking for at a very good price and a couple at good prices so I was very pleased. However it's a shame I couldn't get all the items I was looking for from them.”
Helpful Report
Posted 5 years ago
Mital Patel
Verified Buyer
“The price was the most competitive for the product by some margin, and the shipping was fast and accurate”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very poor communication. Took 11 days to get delivery. Although it was Christmas and New year period, there was no mention on the website or order confirmation email about delay in the delivery, or indeed that the company was closed between 27 December and 2 January. Also, got sent wrong email about the delivery date for someone else's order. No response to my email sent to customer service on 30 December. The phone line to customer service not manned or no automated message. Not sent dispatch email with tracking number until I called the customer helpline. Overall, although the product is very good quality and there is no fault with it, I would avoid company in the future and order from somewhere else even if it is £6 more expensive. Not worth the hassle with Trade Taps.”
Helpful Report
Posted 5 years ago
George Dorgan
Verified Buyer
“My Grohe tap came exactly when promised at a very good price.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Quick delivery of the best priced bath tap that I could find......excellent value”
Helpful Report
Posted 5 years ago
Charlotte Sisk
Verified Buyer
“This is a rating for the tap, not the service, which was good enough. However I have sent the tap back as it was really too large for my purpose, being a smaller 410mm counter top basin. It just looks ridiculously big next to it. Might be suitable for a large basin.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“The price was the best by a long way and delivery (standard) was within a week.”
Helpful Report
Posted 5 years ago
Jonathan Wright
Verified Buyer
“Really happy with Trade Taps. The price was competitive, and the order was processed really quickly. I got a phone call the first working day after order to ask if the delivery date was ok. The delivery was friendly and quick. Would recommend to anyone.”
Helpful Report
Posted 5 years ago
Nigel Dearman
Verified Buyer
“Just what I wa after, great price & next delivery too, cant ask for much more... Great Service !!”
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Posted 5 years ago
David Marsh
Verified Buyer
“Ultra fast delivery”
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Posted 5 years ago
Susan Hope
Verified Buyer
“Great next day delivery service. The product was perfect. Will certainly use this company again.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Fantastic service from Trade Taps. Part of my order was delayed due to supplier production issues. After I asked for an update Amy checked out what was happening, rang me back within 30mins as promised, sourced the missing item from another supplier instead and had it delivered to me the next day. Very happy and wouldn't hesitate to recommend Trade Taps.”
Helpful Report
Posted 5 years ago
Trade Taps is rated 4.6 based on 1,923 reviews
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