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Trade Taps Reviews

4.6 Rating 1,937 Reviews
90 %
of reviewers recommend Trade Taps
Company Reviews Questions Metrics
4.6
Based on 1,937 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone
Read Trade Taps Reviews
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Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Dean Whitehouse
Verified Buyer
“Taps were exactly what I needed, but the service was outstanding I ordered them at lunch time on Thursday, they were delivered at 8.45 on the Friday. FANTASTIC.”
Helpful Report
Posted 9 years ago
Good Morning Dean, Thank you for your review, We are very pleased to hear that your goods arrived so quickly! If there is anything else we can assist with please get in touch, Best Wishes, TradeTaps
Posted 9 years ago
Clive Evans
Verified Buyer
“Good price and very prompt completion of order.”
Helpful Report
Posted 9 years ago
Good Morning, Thank you for your feedback, We are pleased to hear your good arrived safely! If there is anything else we can help with please get in touch, Best Wishes, TradeTaps
Posted 9 years ago
Angela Goode
Verified Buyer
“Really great service by text and fast replies by email when I was arranging delivery, and everything arrived on time. I'm very happy with this order.”
Helpful Report
Posted 9 years ago
Good Morning, Thank you for your Feedback, We are pleased to hear that our customer service team kept you up to date and that everything arrived in time, If their is anything we can help with please get in touch, Kind Regards TradeTaps
Posted 9 years ago
Deborah Dobson
Verified Reviewer
“WE ordered a shower tray and were told 10 days for delivery. Finally arrived 5 weeks later damaged and the replacement tray took a further 4 weeks because of Christmas. While these problems may have been out of Trade Tap's control they were very poor at keeping us informed and we had to chase/enquire etc, every step of the way. Our bathroom was out of use for 6 weeks longer than planned and and we certainly did not feel a valued customer!”
Helpful Report
Posted 9 years ago
Good Morning Mrs Dobson, We are aware of the issues with your JT Fusion Tray, We were in constant contact with our supplier regarding this and several times where let down with delivery dates, to the point we contacted JustTrays themselves who assured us that they are sent at regular intervals. We do try our very best to keep our customers 'in the loop' but understand your frustration regarding this scenario. We do apologise that you did not feel valued and can assure you this has been passed on to the management. All The Best TradeTaps
Posted 9 years ago
Philip Dutton
Verified Buyer
“Products arrived on time and look to be in working order from first glance. Packaging slightly damaged.”
Helpful Report
Posted 9 years ago
Good Morning, Thank you for your feedback, We are pleased to hear that your goods arrived safely although a little disappointed in our courier for damaging the packaging! We will pass these comments on as this is not the standards we wish to offer our customers, if we can assist you in anyway please don't hesitate to get in touch, Best Wishes, TradeTaps
Posted 9 years ago
Mr G J Wood
Verified Buyer
“excellent and very efficient service , very well packed , delivered on time , and at a good price”
Helpful Report
Posted 9 years ago
Good Morning, Thank you for your feedback, We are very happy to know that you were impressed with our service, and thank you for your kind comments, if we can assist you further in anyway please get in touch, All The Best, TradeTaps
Posted 9 years ago
Duncan Brookes
Verified Buyer
“I bought a Geberit Sigma10 single flush plate - stainless steel, from Trade Taps. I emailed them as I wanted a real metal finish, rather than plastic painted with 'chrome'. They came straight back advising which plate was metal. Great delivery with text update of timings. I now have in place exactly what I wanted. Thanks Trade Taps”
Helpful Report
Posted 9 years ago
Good Morning, Thank you for your review, We are very pleased to hear your geberit flush plate arrived as described, if there is anything else we can help with please get in touch, Kindest Regards, TradeTaps
Posted 9 years ago
Fernando Holguin
Verified Buyer
“Excellent customer service, once the toilet didn’t turn up on the scheduled day, phoned and they immediately explained and re-contact me once the delivery was on course. Very satisfied with product, price and service, surely will use again with full confidence.”
Helpful Report
Posted 9 years ago
Good Morning, Thank you for your feedback, We apologise that the goods didn't arrive as planned but are very pleased to hear that you found our service satisfactory and we look forward to hearing from you again in the near future, Best Wishes, TradeTaps
Posted 9 years ago
Carol Pitts
Verified Buyer
“Fantastic prompt and efficient service. Would highly recommend.”
Helpful Report
Posted 9 years ago
Good Morning, Thank you for your review, We are pleased to know that you were impressed with our service, if we can assist you in anyway please get in touch. We look forward to hearing from you again soon. Best Wishes, TradeTaps
Posted 9 years ago
Trade-taps
Verified Buyer
“quick service and delivery would have no qualms about using this company again!”
Helpful Report
Posted 9 years ago
Good Morning, Thank you for your feedback, We are pleased to know that your order arrived safely and that you were pleased with our service, if we can assist you in anyway please get in touch. Kind Regards, TradeTaps
Posted 9 years ago
Kevin Dixon
Verified Buyer
“I ordered a cistern 29th Jan and when it was all paid for I received an email saying they were out of stock and they will have more in 3-5 days and send it out AS SOON AS IT ARRIVES. On day 6 I rang and they had only just come in, and they were unloading the pallet. I was told I would receive the package the next day - Friday. This did not happen, the cistern was posted from one of their other companies Idealbath, not in Oxon, but in Leicestershire !!?? and did not now arrive until the following Monday. 6 days later than I was informed on purchasing !!! Not pleased.”
Helpful Report
Posted 9 years ago
Good Morning, Thank you for your feedback, We apologise that you were dissatisfied with our service, unfortunately geberit were making changes to their stock codes so we were unable to get a hold of the products as quickly as we normally do, we don't keep large items in stock here they come from specialist suppliers who deliver them on our behalf to ensure they arrive safely, As the items came in stock on a Friday the next delivery day available was the Monday. Again we apologise that you were displeased with our service, this issue has now been resolved and hope this hasn't put you off using us again. All The Best TradeTaps
Posted 9 years ago
Liz Emerton
Verified Buyer
“Fantastic service, great coms, lovely delivery driver who contacted us to say he was leaving depot and would be with us in half hour. Would order again with no hesitation. FIVE STAR!”
Helpful Report
Posted 9 years ago
Good Morning, Thank you for your review, We are very happy to know that you were satisfied with our service, and we look forward to hearing from you again in the future, if we can assist you in any way please get in touch, Best Wishes, TradeTaps
Posted 9 years ago
Hayley Gregory
Verified Buyer
“Good quality tap although from the website it made it seem as though it would be delivered the next day. However it took Just over a week to arrive. This was quite misleading as I needed it quickly to get a bathroom finished. If I knew it would have taken that long I would have ordered from somewhere else!”
Helpful Report
Posted 9 years ago
Good Morning, Thank you for your feedback, We apologise that your order took such a long time, this is not the standard we strive to offer our customers if there is anything we can do to help please let us know, All The Best, TradeTaps
Posted 9 years ago
Ajay Maisuria
Verified Buyer
“Just as an online retailer should be..value for money without compromising on quality and a fast and well packaged delivery with tracking. Definitely a recommended online merchant.”
Helpful Report
Posted 9 years ago
Hi There, Thank you for your time, We really appreciate your review and couldn't be happier that we were able to provide a quality service to our customers, if there is anything more we can do please get in touch, Best Wishes TradeTaps
Posted 9 years ago
Trade-taps
Verified Buyer
“Goods as expected no problems would use again”
Helpful Report
Posted 9 years ago
Good Morning, Thank you for your feedback, We appreciate your kind words, if there is anything we can do please give us a call, Best Wishes, TradeTaps
Posted 9 years ago
Pedro Gomes
Verified Buyer
“It's very rare on these days, found a company who lead so well with professionalism and speed in one go. Congratulations, I hope you still be working like that. All best, Pedro Gomes”
Helpful Report
Posted 9 years ago
Good Morning Mr Gomes, We are happy to hear that you were impressed with our service, we will strive to reach these targets for the foreseeable future, if we can assist in anyway please get in touch, Al The Best, TradeTaps
Posted 9 years ago
Ronald Aitchison
Verified Buyer
“I bought a pop up waste trap from Trade Traps and was very pleased with the price and service which was outstanding. I know where to go now for my next requirements.”
Helpful Report
Posted 9 years ago
Good Morning, Thank you for your feedback, We are pleased to know that you were satisfied with our service, and look forward to hearing from you again in the future, Best Wishes, TradeTaps
Posted 9 years ago
Mr Robin Heath
Verified Buyer
“Second time buying taps from Trade Taps. Another pleasant experience with good prices and goods delivered very quickly.”
Helpful Report
Posted 9 years ago
Hi There, Thank you for choosing us again, we are glad that we were able to provide you with the service you required, if we can assist again please get in touch, Best Wishes, TradeTaps
Posted 9 years ago
Trade-taps
Verified Buyer
“Very quick service and dispatch of goods which were just as described”
Helpful Report
Posted 9 years ago
Good Morning, Thank you for your feedback, We are pleased to know that you were impressed with our service, if we can assist in anyway please get in touch, Kind Regards, TradeTaps
Posted 9 years ago
Winston Hart
Verified Buyer
“Real good services thank you”
Helpful Report
Posted 9 years ago
Good Morning, Thank you for your feedback, We are pleased to hear that you had a good experience with our website, if we can assist in any other way please get in touch, Kind Regards TradeTaps
Posted 9 years ago
Trade Taps is rated 4.6 based on 1,937 reviews
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