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Trade Taps Reviews

4.6 Rating 1,949 Reviews
89 %
of reviewers recommend Trade Taps
Company Reviews Questions Metrics
4.6
Based on 1,949 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone
Read Trade Taps Reviews
Visit Website

Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Graham Simpson
Verified Buyer
“Answered my question about the loo seat.”
Helpful Report
Posted 6 years ago
Graham Lindsay
Verified Buyer
“I’ve researched the product I purchased and Trade Taps were by far the value.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Problems with delivery. Then wrong item delivered failing to match product description. Failure to return calls. Unable to supply the actual product that they purport to be selling. Had to return wrong item at own expense to obtain a slow refund. Then 10 days after returning the item they arrive to collect it. Worst customer service I have experienced in 60 years. Still advertising the product that they could not supply on their website. Very disappointing from start to finish.”
Helpful Report
Posted 6 years ago
Harjit Matharu
Verified Buyer
“Great prices and speedy delivery!”
Helpful Report
Posted 6 years ago
Roy Willis
Verified Buyer
“speedy delivery”
Helpful Report
Posted 6 years ago
Steven Price
Verified Buyer
“Very quick delivery and very good price.”
Helpful Report
Posted 6 years ago
John Nicholson
Verified Buyer
“Bought on line as website quoted 3 items in stock but when confirmation of order arrived by email it was to say the item was out of stock .This was confirmed over the telephone with an unconfirmed 3to 5 day delivery expected.Being without a kitchen tap for an unpredictable length of time was unacceptable and hence the order was cancelled. Had the stock information been accurately displayed at the time of purchase then the order would never have been placed in the first place .”
Helpful Report
Posted 6 years ago
Brian Dorset
Verified Buyer
“Great product and great service at a great price.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I called prior to making the purchase and spoke to a very helpful lady, who took the time to check out in the manufacturer's specifications on the product to make sure it was what I needed.”
Helpful Report
Posted 6 years ago
Malcolm Matthews
Verified Buyer
“saved lots of money buying from trade taps ordered Monday morning delivered Tuesday afternoon ,exultant service .”
Helpful Report
Posted 6 years ago
Nick Lovelock
Verified Buyer
“Great price, kept well informed, and quick. Could not ask for more.”
Helpful Report
Posted 6 years ago
Boris Boskovic
Verified Buyer
“Good price, prompt delivery and customer service even when had to return the item because of my own mistake when ordering”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Website is easy to use and contains all the info on individual products. Delivery was free and I received the goods within, 2 days”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Service and the price was really good, fast delivery and best price on the net.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Easy online purchase with efficient delivery.”
Helpful Report
Posted 6 years ago
David Hawkins
Verified Buyer
“Rapid delivery Quality product”
Helpful Report
Posted 6 years ago
Gary Hatten
Verified Buyer
“Exactly what I ordered and delivered exactly when they said they would”
Helpful Report
Posted 6 years ago
Georgina Shearer
Verified Buyer
“Quick delivery and product was as expected.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“The item I ordered had parts missing. These things happen but it was a nightmare trying to get Trade Taps to source and deliver either a replacement item or the missing parts. Eventually I asked for a refund which was agreed, but despite returning the item, it was more work by me to actually get the money refunded. The problem seems to be one of total inefficiency rather than a lack of honesty. It's not how a company does when the order goes right that counts but how they perform when something goes wrong! Seriously life is to short to waste this much of it on what should have been a simple transaction!”
Helpful Report
Posted 6 years ago
Ian Williams
Verified Buyer
“Easy ordering and friendly delivery driver”
Helpful Report
Posted 6 years ago
Trade Taps is rated 4.6 based on 1,949 reviews
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