Transform Reviews

3.8 Rating 778 Reviews
70 %
of reviewers recommend Transform
3.8
Based on 778 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
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About Transform:

At Transform we've been helping patients
for almost 40 years. A combination of
expert surgeons, dedicated cosmetic
surgery hospitals, comprehensive
aftercare and caring committed
staff sets us apart from other providers.

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Phone:

0800 655 6406

Email:

Marketing.Team@transform.co.uk

Location:

192 Altrincham Road,
Manchester,
M22 4RZ

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Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Anonymous
Transform 1 star review on 7th July 2018
Anonymous
Transform 1 star review on 7th July 2018
Anonymous
Transform 1 star review on 3rd January 2018
Patricia
1
Anonymous
Anonymous  // 01/01/2019
There’s no such thing as aftercare . I’ve rang so many times to have a follow up with my rhinoplasty and they honestly don’t care. I have been told too many times I would have a call back and no one bothers. I would of never of gone with this company if I knew this was this bad.
Helpful Report
Posted 5 years ago
Mr Clarke did my breast reduction last July, it’s changed my life. The care, the kindness I received was second to none. Nothing was too much trouble , Mr Clarke did exactly as I asked and I am over the moon with the result. I’m not a young lady so I was a little concerned as to the operation and the recovery. I need not have worried , every attention was taken to ensure my safe recovery , I didn’t even need pain killers, I stayed overnight and the staff were brilliant, never far away and there immediately when I rang for them. Worth every penny .
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Posted 5 years ago
I’ve had 4 surgeries with this company; starting at 19. I’m left botched up and out of pocket. Dr Ahmed and Dr Mashadi are responsible.
Helpful Report
Posted 5 years ago
I’ve recently just had a Breast Augmentation and Mastopexy with Mr. Lahoud and Transform (King Park Clinic, Southampton). I had been considering this surgery for many years and after being recommended Tramsform I decided to contact them and make an appointment! During this time I had also made an appointment with Harley Medical Group, but I am so glad I decided to shop around and try out Transform! I was treated horribly at HMG, the clinic was shabby with no reception, the advisor was super pushy and made me feel pressured. When I went to Transform it was like a total 180! The clinic is spotless, the staff are friendly and the areas are comfy. I met with Rachael (PA) and she talked me through a lot of things, explained how stuff works, gave me an estimate, told me to shop around more and to contact her again when I felt ready to meet surgeons! It was so relaxed and I felt like even though she worked with Transform, she wasn’t trying to just grab my money. I went back a few months later to meet Mr. Lahoud, he was very confident with what I needed done and listened to my expectations. I ended up meeting with him again the following month just to confirm that I was 100% happy with him being my surgeon, after that consultation I was set. I got my surgery date, paid my deposit for the date, booked my pre-op and got everything sorted! I ended up getting 275cc (this was the max Mr. Lahoud would happily let me go because he didn’t want to over stretch my chest and ruin it) Mentor Siltex Round Moderate Plus Profile Breast Implants (Cohesive II) over the muscle. The nurse I met during my pre-op was fantastic! Very friendly and helpful! The staff at the hospital were also brilliant and Mr. Lahoud ended up doing an amazing job, better than I could have ever hoped for! The nurse I met at my post-op was also very friendly, calming and helpful. I usually get very faint over stuff so I warned her and thankfully she helped me quickly when it happened haha! I have also had a very quick response when calling the clinic and asking to speak to nurses (all staff have been very friendly and polite) which was super helpful during my recovery! I’ve been recommending Transform to anyone who asks and I will continue to do so! I’m so happy with my experience as this was my first cosmetic procedure! It was very exciting!
Helpful Report
Posted 5 years ago
I had fillers , contacted Peterborough was told I would get a call back the next day, 2 days later I rang was offered an appoint W tv with a different lady and declined was told this would be after Xmas which wasn’t a problem promised a call back that day 3 days later nothing , the manager Kelly was suppose to ring me, no call. After sales shocking don’t go near them
Helpful Report
Posted 5 years ago
I am left disfigured after facial surgery with Transform. After a lower neck and facelift I needed a second surgery to correct the first procedure, this looked worse than ever. I have been to see another surgeon at Transform who agrees I need to have the operation done again (third time). Transform only want me to go back to the butcher that bodged my face twice already! That is not going to happen. After two years of wearing neck scarfs I am no closer to getting my disfigurement corrected, totally depressed and disgusted. The procedure cost over £7500 with months off work to recover.
Helpful Report
Posted 5 years ago
https://www.google.com/amp/s/www.dailymail.co.uk/news/article-6437085/amp/Norwich-mother-three-Louise-Harvey-dies-blood-clot-boob-job-breast-enlargement-surgery.html
Helpful Report
Posted 5 years ago
In August this year I went ahead with breast enlargement after many years debating with myself whether to go head with this. I went through the Maidstone Transform. I have to say every step of the process has been brilliant. This was also to my first operation under general anaesthetics so I was especially nervous being a lone parent of 3 and thinking I was letting vanity get ahead of the risk of a major operation. I was assigned to Dr Nathan. I read up on him and put my trust in him. He did a fabulous job and my scars have healed brilliantly. I rate all the staff I have dealt with start to finish and the nurses and carers on the day were brilliant at putting me at ease. I would not hesitate in recommending Transform (especially Maidstone) to anyone who was looking for cosmetic surgery. I'm really grateful my experience has been so positive after reading many horror stories. This has really changed my confidence and inner happiness with myself and so pleased I have had this done. If I could find any fault it would be that the hospital room could have a fresh coat of paint and be a bit more comforting and inviting. But it was not bad, just bland and basic and a little cold in its appearance. I would have a liked bit of colour, warmth and luxury for a private hospital, but it would not put me off going back just a personal preference. Very happy client :)
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Posted 5 years ago
So from the beginning I have had abit of a nightmare ,I had to stay in the hospital two days on my first breast enlargement due do my co-ordinater giving me false info and saying I could change my size on the day (surgeon wanted to see me again)..iv had my boobs done twice now due to not being happy and needed revision but now im in love with my second breast implants in a week post op now , my problem has been sorted and I can’t say how good the admin and complaints team are they really keep you updated with all info and my revision was agreed so quickly which I was happy about and it was then booked in the following month .. also the nurses at the pines hospital are absolutely unbelievable!!!!! every nurse I had met both times are so lovely some of the nicest people I have met they really look after you and they go above and beyond for you, I can’t thank them enough for what they did for me. Over all I do think it’s a good company even though I have had to have two surgeries to get my final result I can’t fault the company (it’s been more the surgeons fault no one else’s ) having to have surgery again due to no fault of my own I had to take a week unpaid of work which is abit of a shame as I lost a lot of money , paid my parter in a hotel in Manchester , petrol back and forth to appointments and to Manchester hospital , I have lost a lot of money £500+ which I’m not happy about and transform basically said I signed a form saying there could be complications etc so they could not help with the costs I have lost. This is a big disappointment as I seen how helpful they have been so far I thought they would compensate at least half but obviously not . I would say see more than one surgeon I did get a bad vibe with mine he was quiet rude but I just went with it as he was the soonest available. When going in and saying I wasn’t happy ect he just blamed me and shrugged his shoulders wasn’t helpful at all! Staff are amazing surgeon not so amazing
Helpful Report
Posted 5 years ago
The worst experience of my life. They don't care about you they only want your money.
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Posted 5 years ago
The biggest nighmare if my life. Liars heartless people.
Helpful Report
Posted 5 years ago
I would give 0 stars if possible! Terrible aftercare! Don’t return calls when they say they will and after I’ve files a complaint they also tried to make out I’m lying by saying I never even contacted them In the beginning, even though I have email proof that I did, as they even sent me my medical records over by email!! Take your money elsewhere or even better just love the body you have been given, as Ive now had to have my implants removed now after rupture and now have silicone that’s leaked out ink my lymph nodes :(
Helpful Report
Posted 5 years ago
I am 10 days post-op from a rhinoplasty operation. I can honestly say I could not be more pleased with the results of my surgery. Dr Lahoud has done the best job I could possibly ask for in removing my bump and making my nose thinner. From my first consultation he knew exactly what I needed and put me at ease, I had next to no pain, very slight bruisng and a very fast recovery. All the staff at Riverside hospital were also incredibly caring and did everything they could to make me comfortable. The only negative I have about transform is that they could do a little better to really make your experience comfortable. After all youre paying a lot of money. For pre and post-op nurse appointments i wasnt allowed to bring anyone with me. Now the nurse was incredibly calming however I feel that, particularly for the post op appointment where you have the 'big reveal' you should share that experience with a loved one. Its a massive moment and potentially something you have been waiting for for many many years, you need the support of someone who knows what youve been through and can really comfort you through that. Instead, you are expected to reveal your nose to that person in a waiting room full of strangers! Thats my only grudge! But for a perfect rhinoplasty, couldn't recommend Dr Lahoud more.
Helpful Report
Posted 5 years ago
Went for a consultation in April this year.. was told to come back in 6 weeks to have the procedure carried out (after paying my deposit) Once lying on the bed I was told the surgeon wouldn’t be doing the operation as he had seen me before... cut a long story short I was told I’d need to wait until July/Aug which I agreed.. never heard back from them.. tried to speak to the manager Ann Burns but she was always having lunch or on ‘another line’ Trading standards are now involved ... I’d avoid this company because if a team of under a dozen staff can’t organise what they do for a living nor contact a customer who actually paid money god knows what the after care is like.
Helpful Report
Posted 5 years ago
The initial consultation was with a Bimbo Barbie doll from Poland with over injected lips, reading the process almost from a script - it was quite intimidating. In my consultation with Mr Nathan, I said I had a few questions having read the entire booklet and if he had an appt after me to which he replied ‘so what, if I’m going golf, what is it to you’. He quickly drew across my tummy and upwards saying where I’d need to be cut and I was horrified as did not want that. He’s rude, i felt very rushed, he told me to return after losing some weight, I asked to see patient pics of that kind of procedure and none were shown, he clearly said it will not be perfect and all cosmetic surgery is ‘imperfect’! Their attitude is a complete put off and there is no way I’d trust them with such a life impacting surgery!
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Posted 5 years ago
I had breast implants 11 years ago by Mr Nathan. They still look fantastic he gave me a natural look so get people guessing if they are implants or mine. I thought the service I had before was great no pressure. The after care was amazing first class service. Proof is here and now. I am not considering a tummy tuck by Mr Nathan as he did a great job on my breast. Highly recommend transform
Helpful Report
Posted 5 years ago
Great at the beginning but soon as you go for your op, they go cold on you and all the after care your promised you do not get, I went through the Peterborough clinic and i wouldn’t recommend them at all. After making the initial decision of having implants after never having anything done before and saving almost 5000 to afford it, I was so excited but after my surgery I was left feeling deflated. When trying to arrange my after care appointments I would book them and then they would cancel them, I’d then hear nothing from them and has no correspondence at all it’s now been a year and 2 months since my implant surgery and I’ve still have no after op appointment. I’ve written a complaint and was told I’d hear back within 20 working days it’s now nearly been a month and a half, and after speaking to Kelly from the Peterborough office she agrees how I’d been treat was unprofessional and not the standard you expect when going through this procedure she also disclosed I wasn’t the only one and since my complaint they had been in contact with those who had been treat like me a year down the line. This isn’t the service you expect when going under a procedure like this. Your supposed to be excited and happy about it not be brushed under the carpet and forgotten as soon as you’ve parted with your money. I wouldn’t recommend Transform or there services.
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Posted 5 years ago
They were great,Mr mahdi was excellent,I am really happy with my implants,from start to finish they were brilliant,can't recommend him enough.
Helpful Report
Posted 5 years ago
I'm in the first week of recovery after a breast reduction, I'm 69 and have wanted this for years. I was treated with the greatest of care, every precaution taken to help with circulation and comfort. Mr Clarke came highly recommended from my sister a former nurse at Transform where she also had surgery. Everything was explained to me , from the theatre staff to the ward staff and especially by Mr Clarke whom I would recommend 100%. He's quiet, caring and an extremely skilled surgeon. Thank you to everyone.
Helpful Report
Posted 5 years ago
They are the most unprofessional company. Did you know that you no that Apparently you are not (covered) with the so what 10 year warranty ? The coordinators say that you are covered, In the event of rupture ,I have evidence of this to saying that you are covered in result of the rupture free of charge! to have replacement with your guaranteed extended warranty or 3 year warranty! I have received a letter as I have a ruptured implant which was in the (three years) and they are now expecting me to pay £3000 to re-correct them !! Absolutely shocking!!!! stay well away from Transform the reviews that you are seeing offer you real people who have experienced real life trauma due to a poor practice. My implant as a rupture and this has impacted on my health. have been so unwell and the pain off I’m experiencing is another level, to the point where I have been hospitalised. I thought I would be protected but it appears not. They have misplaced records !!!and they are not admitting liability! I had my surgery in June 2014 I contacted Transform in February 2017 within the three year and now they are saying that I am not covered . The reviews that you are seeing are real people who unfortunately have experienced horrendous ordeals. The company I find to be unprofessional. Isn’t it funny the way things go missing and clerical errors happen?to help them out they have lied saying that I didn’t pay for 10 year extended warranty as it’s (not) on their system ? but then also contradicted themselves saying that it doesn’t mean that you would have been covered even with that ??? My whole experience of Transform is absolutely disgusting . If you do not read these reviews and you go against them and think that the other reviews that are good experiences are all true! then go ahead, but I assure you now in due time you could end up in the exact same situation as I have and many more. I would never write a review to slander a company,but I do not want anybody else going through the experiences that I have been through . Take a word of advice spend your money somewhere else ! Also be extremely vigilant about what you’re listening to when at your consultation . Make sure that you use your credit card to pay for your £150 extended warranty make sure you get a receipt because things go missing in Transform! Because they don’t give you a receipt ir any documents saying you have it but their word , so basically it’s just on their system so they say. My ordeal has been going on for over two years. I am on regular medication and the doctors and hospital are very aware of what is happened. The pain that I am going through is unreal, not only that I have had to put my life on hold because I cannot do anything like I use to gym etc. Transform have ruined my life! These last few years, The only thing they have transformed is my life going from normality to hell. I have faith in the justice system, and I have faith that it will correct itself ,but for them to put me through this horrendous. There is so much I could write about I would be writing a Bible. I had Corrective surgery on the right breast with transform 2 weeks after surgery because the surgeon had not cauterised the blood Vessels which made me end up in hospital! not only that he left the company so I was left with another surgeon to correct it.I thought I’ll be fine but then years later the right breast was ruptures I believe this was like this for many years but was only brought to my attention at a later date when experiencing the pain. Look at the pictures of my breasts I’m a young woman I am absolutely mortified everytime I look at myself in the mirror .
Transform 1 star review on 7th July 2018 Transform 1 star review on 7th July 2018 Transform 1 star review on 7th July 2018
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Posted 5 years ago
Transform is rated 3.8 based on 778 reviews