Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,773 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is easy to use and hard to make tge payment. So I was frustrated at first, then assured.”

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Posted 1 year ago

“It was easy to book, but boy are your prices ridiculous! Unfortunately I had no choice as I needed a room.”

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Posted 1 year ago

“Perfect location, friendly and helpful staff, good value for money”

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Posted 1 year ago

“The online booking process is smooth enough although the breakfast option is rather different to any I have experienced while booking hotels in the past. Also the lack of twin rooms but rather a pull out bed is the only option for adults sharing a but wanting their own beds.”

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Posted 1 year ago

“No problem booking, only I had to enter dates & number of people twice.”

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Posted 1 year ago

“Was only one still available within distance travel to my destination”

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Posted 1 year ago

“Pretty straight forward and easy to book what you want”

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Posted 1 year ago

“It would be helpful if you could list prices per night on the calendar so say if I have a weeks window to play with I can budget best for a two night stay by being able to calculate the cost according to which combination of two night stay would be cheapest. Eg mon is £39 tues £89”

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Posted 1 year ago

“Ideally situated. Staff are friendly and helpful. Unfortunately no attached facilities. Outside decor requires attention.”

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Posted 1 year ago

“Booking process was easy and fast. Only British Pounds currency can be used making booking of the hotel and I did not found possibility to change that, as of that I overpaid for my stay as gor charged also for payment with £. I would suggest to improve it, everything else was easy and understandable.”

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Posted 1 year ago

“..........”

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Posted 1 year ago

“Il nostro hotel preferito a Londra: perfetto rapporto qualità/prezzo.”

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Posted 1 year ago

“We always enjoy our holiday at Clacton Central. Been visiting since the Travelodge opened.”

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Posted 1 year ago

“Good value, hotels are being upgraded.”

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Posted 1 year ago

“Basic but comfy. A tad expensive”

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Posted 1 year ago

“Stop at a few Travelodge over the yrs up and down the country never had any problems ..yes some could do with a make over....but for the price they are ideal”

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Posted 1 year ago

“Easy booking experience”

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Posted 1 year ago

“havent been yet only just booked”

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Posted 1 year ago

“Ok. Hard mattresses no hairdryer in rooms, breakfast rather dried up. But room was good TV was good location was great..towels good size. Better than holiday inn”

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Posted 1 year ago

“I liked the service provided”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,773 reviews