Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,773 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to book with options to pay.”

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Posted 1 year ago

“overall a very good experience and offer at Travelodge”

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Posted 1 year ago

“Easy to navigate and simple to book up.and lots of payment options”

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Posted 1 year ago

“Found it difficult to book 2 rooms but maybe that was just me missing something, otherwise, all was easy to follow”

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Posted 1 year ago

“Yhe lady on the desk was very helpful and polite, a pleasure to speak to”

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Posted 1 year ago

“Booking was easy. Prices 'from £xxx' in your promotional email were disappointing when it came to where I wanted to stay.”

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Posted 1 year ago

“The site when entering search details requires you to fill everything in, once at the hotel you have to enter all these details again I am unsure if it is your site, but when entering my bank card it then takes me to apple wallet, this I did not want to do I would have marked lower but I’m unsure if this is your site or my iPhone”

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Posted 1 year ago

“Comfortable budget hotel with helpful staff. Well proportioned family room. Nice location for beach.”

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Posted 1 year ago

“Lovely rooms was disappointed by the breakfast”

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Posted 1 year ago

“Relatively easy to use but just had a bit of difficulty working out from the map how far it was from where I am going”

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Posted 1 year ago

“price and easy parking and location helpful”

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Posted 1 year ago

“A good deal and easy to book online. All in all happy with my booking for 1 night at Gatwick.”

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Posted 1 year ago

“Fairly easy to book”

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Posted 1 year ago

“Farely straight forward. Breakfast options could have been better, seemed to go only and not sit down breakfast ?!!”

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Posted 1 year ago

“Booking was easy and understandable.”

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Posted 1 year ago

“wish could pay in instalments. or have a payment plan”

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Posted 1 year ago

“Ideal for our needs”

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Posted 1 year ago

“Had trouble with Australian address. Might have been me. Would like to know if there will be a fridge in the room. Looking forward to our stay.”

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Posted 1 year ago

“Easy to book. No I hidden extras.”

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Posted 1 year ago

“Chose Stirling as Falkirk more expensive. Booking was easy.”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,773 reviews