Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,773 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fairly easy to book.”

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Posted 1 year ago

“Clean and tidy and pleasant helpful staff”

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Posted 1 year ago

“Nice and clean ,very helpful receptionist.”

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Posted 1 year ago

“You will find Travelodge are good value with friendly staff and clean rooms”

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Posted 1 year ago

“The room itself is on the small side, but fine for a solo traveller. Sadly this time, the bathroom and cleanliness was a little disapointing. There was a clipped toenail and lots of hair on the bathroom floor, and the window ledge cant have been cleaned in a while. Dead flies and also what seemed to be crisps from a prior guest. Bed itself clean and comfortable but seems some attention to detail is being missed with the cleaning and or cleaning checks. The staff on reception and bar are lovely and friendly. Sadly not much in Workington, so best to venture out to Keswick for food or eat in the hotel.”

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Posted 1 year ago

“Always clean hotels and usually comparably good prices. The function of expanding the map to see the location of the travelodge seems not to be working on the booking page, I’m using moble phone to book”

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Posted 1 year ago

“Easy to book”

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Posted 1 year ago

“Logging into my account was not easy. Appeard I had to make a reservation and only then I could login. I would like to log into my account and then book a reservation. This frustrating issue has happened before.”

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Posted 1 year ago

“Everything was ok”

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Posted 1 year ago

“Very easy to book on line at a very reasonable price. Looking forward to our stay”

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Posted 1 year ago

“Easy to book, good location, looks very comfortable.”

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Posted 1 year ago

“Booking was straightforward.”

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Posted 2 years ago

“I have not been there yet ! Booking is not for another month !”

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Posted 2 years ago

“Relatively easy to negotiate the booking process. Easy to add an extra room. easy to book up at short notice clean + comfortable.”

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Posted 2 years ago

“I have only just booked my next stay for July. I've stayed at this hotel before and have been happy with the service I've received there. Staff very pleasant and helpful.”

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Posted 2 years ago

“Booking was straight forward and hassle free.Hotel details and surroundings were well explained.”

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Posted 2 years ago

“No great issues with your system. Booking went smoothly”

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Posted 2 years ago

“Easy to use website”

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Posted 2 years ago

“Reasonably easy to book online .”

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Posted 2 years ago

“Travelodge accommodation is fine but a nightmare trying to book online, especially if you’re 87 !”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,773 reviews