Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,773 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking easy but difficult to ring hotel ask for separate bds”

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Posted 1 year ago

“Easy to book”

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Posted 1 year ago

“very good value hotel and in good location”

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Posted 1 year ago

“Search criteria needs to be widened. I typed in Yeovil but no hotel identified. Had to dig out last year's booking to get name I was looking for....Podmore.”

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Posted 1 year ago

“Booking system is simple and efficient.”

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Posted 1 year ago

“Was able to speak to the hotel as a late arrival time”

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Posted 1 year ago

“No problems surfaced Stay was ok”

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Posted 1 year ago

“Good for an overnight stay”

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Posted 1 year ago

“Great and easy way to book”

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Posted 1 year ago

“Have stayed before so happy to stay again.”

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Posted 1 year ago

“Friendly staff always pleasant.. Room are clean and fresh..😀”

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Posted 1 year ago

“Fairly easy to book and only took a few minutes”

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Posted 1 year ago

“Good and convenient.”

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Posted 1 year ago

“A good and value for money, budget hotel provider.”

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Posted 1 year ago

“Perfectly straightforward booking system”

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Posted 1 year ago

“You know what your getting with Travelodge but prices are all over the place you just don’t know when to book.”

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Posted 1 year ago

“Travelodge is great for reasonably priced short stays. Rooms are always clean, beds are comfortable and you know exactly what to expect. My only criticism is with the booking system. When you've chosen your hotel, booked the required dates, number of guests, breakfast, dogs etc. and you go to pay, you are then invited to log on to your account to access saved credit cards etc. As soon as you log on your booking is immediately cancelled and you have to start again from the beginning. Very irritating!”

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Posted 1 year ago

“Kate was absolutely brilliant. Thank you.”

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Posted 1 year ago

“Great value accommodation”

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Posted 1 year ago

“I found the booking really easy to do”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,773 reviews