Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,773 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not easy to go back to the homepage That aside great tool and great prices”

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Posted 1 year ago

“so easy to book”

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Posted 1 year ago

“Booking easy and clear but tricky to find a map that traces motorways showing where Travelodge are on its length. Need a location rather than a road reference - should use either.”

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Posted 1 year ago

“All round good experience and easy booking, as this is my first time booking i will wait until i have had my stay”

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Posted 1 year ago

“Quick and easy to book”

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Posted 1 year ago

“Very user friendly booking all done within a few minutes”

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Posted 1 year ago

“Fast and easy”

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Posted 1 year ago

“Very easy and clear to understand exactly what you expect to receive on arrival and during your stay.”

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Posted 1 year ago

“Easy to use website,lots of good locations. Great value.”

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Posted 1 year ago

“First night at the travel lodge was poor - our room overlooked the roof which housed generators and store facilities for rubbish which were continually used to dispose of bottles and other rubbish throughout the night. This did not allow for a peaceful night's sleep! Staff were very helpful - moved our room to a much quieter area which gave us a good night.”

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Posted 1 year ago

“Chieveley travelodge is situated on the busy M4/A34 junction ideally situated for a break in journey. Very basic room (price reflects this) but clean with tea/coffee/kettle, lovely fluffy towels & soap dispensers, hairdryers available from reception.”

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Posted 1 year ago

“As I am only staying there this evening I can’t comment on this one but all previous ones have been pretty good . They”

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Posted 1 year ago

“It was a nice experience. Specially the reception staff was so kind and helpful”

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Posted 1 year ago

“Just very good 👍”

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Posted 1 year ago

“Can't as I have not been yet.”

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Posted 1 year ago

“Didn't have a problem booking”

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Posted 1 year ago

“It was easy to book, I have never stayed at a Travelodge before and looking forward to the experience”

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Posted 1 year ago

“Website isn’t the easiest to navigate and make comparisons between hotels”

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Posted 1 year ago

“Easy booking process”

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Posted 1 year ago

“Very pleasant staff very clean would help my partner if ther was a full wet room”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,773 reviews