Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,773 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very easy to book into the hotel and received confirmation straight away. Looking forward to coming to Glasgow”

Helpful Report

Posted 2 years ago

“The bed was comfortable and a good location. The door cards were temperamental for working and took a few attempts before working and opening doors.”

Helpful Report

Posted 2 years ago

“A little basic in the room and the breakfast looked rather sparse so I did not take it, but the water was red hot and immediate which to me was a huge plus comfortable and warm bed which gave a good night's sleep.”

Helpful Report

Posted 2 years ago

“I stay at the travelodge in middlewich every month the manageress Shirley and staff are very friendly and helpful. The only thing i dont like are the high prices on Friday and Saturday nights. It is always clean.”

Helpful Report

Posted 2 years ago

“I have lived in Travelodge for 6 yeàrs and obviously experienced good and bad, but overall the service has been more than adequate”

Helpful Report

Posted 2 years ago

“The room was brilliant, but there was no dinner, cause chef didnt turn up, very poor”

Helpful Report

Posted 2 years ago

“Disturbed night sleep due to water leak in room above setting the alarm off in office and then being woken up by attendant to check”

Helpful Report

Posted 2 years ago

“The booking process was straight forward on the website. Easy to see what options were available and to alter details accordingly.”

Helpful Report

Posted 2 years ago

“As we have problems using the internet to do hotelbookings, I phoned Travelodge to booj our twice yearly stay over a weekend in Capel St. Mary, Ipswich. I had no trouble to book over the phone, the gentleman was very friendly and helpful!”

Helpful Report

Posted 2 years ago

“Good website - easy to navigate”

Helpful Report

Posted 2 years ago

“A variety of choices with good locations at reasonable price. However, noted a few credit cards couldn’t use the payment system.”

Helpful Report

Posted 2 years ago

“Booking is easy and convenient. Area of possible improvement of website is directions, the map is not very informative.”

Helpful Report

Posted 2 years ago

“Travelodge gave us place to rest our heads overnight - much needed on a weekend disrupted by problems on the rail network.”

Helpful Report

Posted 2 years ago

“Easy to book online and add extras as required”

Helpful Report

Posted 2 years ago

“Getting use to having to add the extras at the end of the booking was a bit tricky but got there in the end.”

Helpful Report

Posted 2 years ago

“We like our visit to Hull Road. The hotel is a little out of town but we don’t mind walking. The hotel is quiet and off the main road, so no traffic noise. There is a nice pub adjacent the hotel to stop off for a beer”

Helpful Report

Posted 2 years ago

“Was easy to use and easy to understand”

Helpful Report

Posted 2 years ago

“Easy to use and accurate info. Made booking very simple.”

Helpful Report

Posted 2 years ago

“Easy to book”

Helpful Report

Posted 2 years ago

“Very easy booking system. However, I booked the flexible option, but was unsure if payment would be taken immediately or on arrival at the hotel.”

Helpful Report

Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,773 reviews