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Travelodge UK Reviews

4.3 Rating 9,778 Reviews
82 %
of reviewers recommend Travelodge UK
Company Reviews Questions Metrics
4.3
Based on 9,778 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Travelodge UK Reviews
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Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Dixon
Verified Buyer
“It was very easy to book into the hotel and received confirmation straight away. Looking forward to coming to Glasgow”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The bed was comfortable and a good location. The door cards were temperamental for working and took a few attempts before working and opening doors.”
Helpful Report
Posted 2 years ago
Curtis
Verified Buyer
“A little basic in the room and the breakfast looked rather sparse so I did not take it, but the water was red hot and immediate which to me was a huge plus comfortable and warm bed which gave a good night's sleep.”
Helpful Report
Posted 2 years ago
Stephen Heaven
Verified Buyer
“I stay at the travelodge in middlewich every month the manageress Shirley and staff are very friendly and helpful. The only thing i dont like are the high prices on Friday and Saturday nights. It is always clean.”
Helpful Report
Posted 2 years ago
John Brooman
Verified Buyer
“I have lived in Travelodge for 6 yeàrs and obviously experienced good and bad, but overall the service has been more than adequate”
Helpful Report
Posted 2 years ago
Davies
Verified Buyer
“The room was brilliant, but there was no dinner, cause chef didnt turn up, very poor”
Helpful Report
Posted 2 years ago
Heap
Verified Buyer
“Disturbed night sleep due to water leak in room above setting the alarm off in office and then being woken up by attendant to check”
Helpful Report
Posted 2 years ago
Dawn Ratcliffe
Verified Buyer
“The booking process was straight forward on the website. Easy to see what options were available and to alter details accordingly.”
Helpful Report
Posted 2 years ago
Sam Roberts
Verified Buyer
“As we have problems using the internet to do hotelbookings, I phoned Travelodge to booj our twice yearly stay over a weekend in Capel St. Mary, Ipswich. I had no trouble to book over the phone, the gentleman was very friendly and helpful!”
Helpful Report
Posted 2 years ago
Carter
Verified Buyer
“Good website - easy to navigate”
Helpful Report
Posted 2 years ago
Yeung;Wong
Verified Buyer
“A variety of choices with good locations at reasonable price. However, noted a few credit cards couldn’t use the payment system.”
Helpful Report
Posted 2 years ago
Brian Giles
Verified Buyer
“Booking is easy and convenient. Area of possible improvement of website is directions, the map is not very informative.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Travelodge gave us place to rest our heads overnight - much needed on a weekend disrupted by problems on the rail network.”
Helpful Report
Posted 2 years ago
Graham Potter
Verified Buyer
“Easy to book online and add extras as required”
Helpful Report
Posted 2 years ago
Lowe
Verified Buyer
“Getting use to having to add the extras at the end of the booking was a bit tricky but got there in the end.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“We like our visit to Hull Road. The hotel is a little out of town but we don’t mind walking. The hotel is quiet and off the main road, so no traffic noise. There is a nice pub adjacent the hotel to stop off for a beer”
Helpful Report
Posted 2 years ago
June Stevenson
Verified Buyer
“Was easy to use and easy to understand”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Easy to use and accurate info. Made booking very simple.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Easy to book”
Helpful Report
Posted 2 years ago
Carol Cockayne;Till
Verified Buyer
“Very easy booking system. However, I booked the flexible option, but was unsure if payment would be taken immediately or on arrival at the hotel.”
Helpful Report
Posted 2 years ago
Travelodge UK is rated 4.3 based on 9,778 reviews
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