Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,792 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,792 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 1 star review on 9th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Difficult to find car park! Room good but had to ask for toilet roll and towel. Breakfast good”

Helpful Report

Posted 3 years ago

“Very straightforward booking process with all options made clear”

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Posted 3 years ago

“Great staff, friendly and helpful. Perfect for a few nights in Hastings/St Leonard’s!”

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Posted 3 years ago

“Good basic hotel, normally at a good price, just use as somewhere to sleep. Choice of beers very poor, extractor in bathroom rarely work, soap dispenser not always functional.”

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Posted 3 years ago

“Fantastic and very welcoming”

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Posted 3 years ago

“It was easy to understand the process of booking. Great access”

Travelodge UK 5 star review on 31st May 2023

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Posted 3 years ago

“Staff friendly. Rooms clean”

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Posted 3 years ago

“Booking very straight forward!!”

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Posted 3 years ago

“Simple process.”

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Posted 3 years ago

“The website is well laid out and easy to follow. I got stuck (30th May between 12-1 when the webpage would not click through to the payment page It took about 10 attempts, about half of which needed the re-entering the Room 2 guest information When I tried to call to check whether this was a website problem or it was just me, the recorded message told me I would be charged for the privilege of getting my problem fixed. I hung up at that point and went back to trying on line. Eventually it worked.”

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Posted 3 years ago

“You know what you're getting with Travelodge. Clean, simple service”

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Posted 3 years ago

“Every one was very helpful, but having to make 4 calls to make a booking not so good why can't you just call the hotel you want very frustrating”

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Posted 3 years ago

“easy to book”

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Posted 3 years ago

“Reasonably simple but quite slow at times”

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Posted 3 years ago

“Smooth,easy booking. No problems.”

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Posted 3 years ago

“we were in a hotel in Bournemouth our stay was very short but we were nicely hosted, great hotel and great service”

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Posted 3 years ago

“Took me two goes to book but found it very easy”

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Posted 3 years ago

“Travelodge Never disappoints, nothing more to say.”

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Posted 3 years ago

“I've made a booking for 4 nights in June and only received a text message and no email vouchers for the Royal Scot London”

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Posted 3 years ago

“Excellent location and large room. Batteries meant tv wasn't working, but even though it was late, staff immediately sorted out new ones Friendly staff.”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,792 reviews