Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,792 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,792 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 1 star review on 9th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was straight forward and easy to book book a room. Also it is easy to book a easy access room.”

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Posted 3 years ago

“Very easy to book using the Travelodge website”

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Posted 3 years ago

“Easy booking”

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Posted 3 years ago

“Good value and choice, especially refurbished rooms.”

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Posted 3 years ago

“Easy to book”

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Posted 3 years ago

“Brilliant service from Eva and Kayleigh as per usual. Making the hotel feel like a home away from my home😊.”

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Posted 3 years ago

“Very easy process!”

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Posted 3 years ago

“Travelodge was great, room alright could of been bigger. If staying more than a night nowhere really to store your clothes, have to live out of suitcase which is not ideal. The bathroom, annoying where toilet roll situated as kept falling off onto floor, found it very strange that your room does not get touched ie: beds made only when leaving. You have to asked for clean towels with notice, same as filling up tea, coffee, milk and sugar. On the plus side room was clean, beds were comfy had a good night sleep. Great that you can book in your pet also at the place, this helps a lot. Breakfast is good as long as the Travelodge hasn't alot of workers staying only they seem to take over the breakfast and not leave much for you. Evening menu is not that good not much to choose from quite poor, so I would suggest eating out unless they improve on this. I would stay again as know what to expect.”

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Posted 3 years ago

“Excellent Hotel. Great location. Good prices.”

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Posted 3 years ago

“Very slick & efficient.”

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Posted 3 years ago

“Fast booking”

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Posted 3 years ago

“Reception staff were polite and friendly.”

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Posted 3 years ago

“The best Travelodge we haves stayed in!”

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Posted 3 years ago

“Staff at Hilton Park were so helpful and friendly last visit that we decided to stay there again.”

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Posted 3 years ago

“I always use Travelodge where available, I find the price competitive and the standard of the accommodation very acceptable.”

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Posted 3 years ago

“No problems booking, so happy with the presentation”

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Posted 3 years ago

“The staff are always very friendly”

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Posted 3 years ago

“Thanks for the booking. I'll give you my feedback after my arrival and when leaving the hotel. Many thanks 😊”

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Posted 3 years ago

“Quick and easy transaction again. Enjoy staying in Travelodges.”

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Posted 3 years ago

“On-line booking easy and clear. Only booked so far so no hotel rating until after my stay.”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,792 reviews