Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,780 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,780 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not yet stayed there but booking quite easy when you know you have to fill in details of the persons attending.....”

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Posted 2 years ago

“Easy to book and sensible prices”

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Posted 2 years ago

“Customer services were excellent”

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Posted 2 years ago

“We was only here for one night and then 2 nights in another city, we ended up leaving after a lovely stay! All the workers are wonderful and I loved it. We hated the hotel in the other city so we checked out and came back to waterside Travelodge ended up paying double the price HOWEVER, so worth it. I must say we have the saver room first and then the super charge room second. They’re both the same I expected a bigger room although we did get a lovely window view of the river this time and a coffee machine but to save half the price I would always book saver. Overall, i loved this hotel, it’s so clean and will always be back.”

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Posted 2 years ago

“Need to improve curtains beds and pillows”

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Posted 2 years ago

“This is a lovely hotel. Very reasonable price. Great facilities. Regular reasonably priced bus service to the airport. Needed help to attach a second device to the WiFi. Was easy to arrange a later check out.”

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Posted 2 years ago

“So easy to book a room x”

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Posted 2 years ago

“Easy to find. Quick check in”

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Posted 2 years ago

“Easy booking via the app”

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Posted 2 years ago

“Effortless booking.”

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Posted 2 years ago

“Service love”

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Posted 2 years ago

“Very easy booking process, email and text sent to confirm quickly”

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Posted 2 years ago

“Had a lot of difficulty booking this last time. When I contacted you by telephone was told there was a problem online and would have to pay to book that way . Left until next day but took a while .”

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Posted 2 years ago

“Very easy to book”

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Posted 2 years ago

“Fast and easy booking. Great price for hotel as I was just looking for somewhere as a base. Got my entire stay for less than the price of one night in other hotels!”

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Posted 2 years ago

“Booking process was easy straightforward and simple”

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Posted 2 years ago

“Had a terrible experience with the booking website. Payment options not showing. Rooms becoming unavailable then available a short time later. Took over 1 hour to book 2 rooms”

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Posted 2 years ago

“nice and easy”

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Posted 2 years ago

“We stayed here and paid £170 for one night which was absolute daylight robbery. The room was dirty with stains on the walls and curtains. The bathroom door wouldn't close properly and there was so much rubbish looking out of the window on to the flat roof including a dirty nappy. We all left with numerous bug bites from the room too. Will never stay again.”

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Posted 2 years ago

“zzzzzzzzzz”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,780 reviews