Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,782 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,782 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate pages and simple to use for booking”

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Posted 2 years ago

“Pay commission”

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Posted 2 years ago

“Not yet stayed there but booking quite easy when you know you have to fill in details of the persons attending.....”

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Posted 2 years ago

“Easy to book and sensible prices”

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Posted 2 years ago

“Customer services were excellent”

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Posted 2 years ago

“We was only here for one night and then 2 nights in another city, we ended up leaving after a lovely stay! All the workers are wonderful and I loved it. We hated the hotel in the other city so we checked out and came back to waterside Travelodge ended up paying double the price HOWEVER, so worth it. I must say we have the saver room first and then the super charge room second. They’re both the same I expected a bigger room although we did get a lovely window view of the river this time and a coffee machine but to save half the price I would always book saver. Overall, i loved this hotel, it’s so clean and will always be back.”

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Posted 2 years ago

“Need to improve curtains beds and pillows”

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Posted 2 years ago

“This is a lovely hotel. Very reasonable price. Great facilities. Regular reasonably priced bus service to the airport. Needed help to attach a second device to the WiFi. Was easy to arrange a later check out.”

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Posted 2 years ago

“So easy to book a room x”

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Posted 2 years ago

“Easy to find. Quick check in”

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Posted 2 years ago

“Easy booking via the app”

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Posted 2 years ago

“Effortless booking.”

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Posted 2 years ago

“Service love”

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Posted 2 years ago

“Very easy booking process, email and text sent to confirm quickly”

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Posted 2 years ago

“Had a lot of difficulty booking this last time. When I contacted you by telephone was told there was a problem online and would have to pay to book that way . Left until next day but took a while .”

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Posted 2 years ago

“Very easy to book”

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Posted 2 years ago

“Fast and easy booking. Great price for hotel as I was just looking for somewhere as a base. Got my entire stay for less than the price of one night in other hotels!”

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Posted 2 years ago

“Booking process was easy straightforward and simple”

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Posted 2 years ago

“Had a terrible experience with the booking website. Payment options not showing. Rooms becoming unavailable then available a short time later. Took over 1 hour to book 2 rooms”

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Posted 2 years ago

“nice and easy”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,782 reviews