Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book”

Helpful Report

Posted 3 years ago

“Prices fluctuate greatly & having not being able to book on one day due to not being paid went to book the next and the price had increased dramatically”

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Posted 3 years ago

“I was charged twice for one booking”

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Posted 3 years ago

“First time I've actually booked through travelodge itself . Was so easy and simple to do. Last travelodge we stayed in was on the way to Cornwall actually loved the one night stay over which made us decide to book a few days away in portmadoch with travelodge . Can't give a review yet of the actual lodge itself as we're not going til later in the year .”

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Posted 3 years ago

“Great website, very straightforward and easy to use”

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Posted 3 years ago

“I have just one feedback about booking process. I wanted to book breakfast for 2 audits and 2 kids. Even though kids can eat free it didn’t allow me any options and showed charged amount for 4 persons. At the end I had to book with out breakfast.”

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Posted 3 years ago

“Easiest hotel booking”

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Posted 3 years ago

“Simple to book.”

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Posted 3 years ago

“Superb booking service, as has been in the past!”

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Posted 3 years ago

“Always stay in your hotels when I can. Just one thing you could do is nice comfortable chair to sit on in the room.”

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Posted 3 years ago

“You wouldn’t know it was there Not close to airport terminal approx 1-2 mile away”

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Posted 3 years ago

“Didn't realise until after booking that the parking was offsite and chargeable. This should be made clearer on the site”

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Posted 3 years ago

“Very easy and straightforward to book.Took me no time at all .”

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Posted 3 years ago

“Always reliable from online booking to check-in, rooms are always clean & tidy. Value for money ...”

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Posted 3 years ago

“Website very easy to use and easy booking process”

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Posted 3 years ago

“Great place, great situation. Clean and quiet.”

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Posted 3 years ago

“Good hotel, most of the time”

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Posted 3 years ago

“Booking was very easy to go, although when it comes to payment , one would hesitate to proceed with the payment due to fear of the legitimacy of the online payments. However overall it's perfect”

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Posted 3 years ago

“queen st cardiff is great stall always so polite and helpful”

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Posted 3 years ago

“Very easy to book room with extras you can also easily book on to your stay.”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews