Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 2 star review on 13th May 2025

Charlotte

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value for money even if the hotel needs a revamp particularly the carpets made but up for by friendly staff”

Helpful Report

Posted 1 year ago

“Very easy Thanks”

Helpful Report

Posted 1 year ago

“Went on the Web site put my date in came up with the price a bit expensive for the one day but it suits 👌 👍 booked no problems”

Helpful Report

Posted 1 year ago

“Done quick and easy”

Helpful Report

Posted 1 year ago

“Good place to stop”

Helpful Report

Posted 1 year ago

“My stay was very pleasant. The room was lovely and staff were nice also.”

Helpful Report

Posted 1 year ago

“Very good service, thank you.”

Helpful Report

Posted 1 year ago

“It was easy for me to book and there was no hassle”

Helpful Report

Posted 1 year ago

“easy no quibble just straight foward”

Helpful Report

Posted 1 year ago

“Not been in one for a long time, usually book with a competitor but was easy and quick to do at a good price”

Helpful Report

Posted 1 year ago

“Clean,tidy, located in easy reach of towns. Easy to book and excellent value for money”

Helpful Report

Posted 1 year ago

“Any time I’ve been in one everything was fine. No complaints as yet.”

Helpful Report

Posted 1 year ago

“We always use the cental exchange, lovely welcoming staff, rooms spotless, great breakfast. Carpark with discount 5 minute walk, and right in the middle of shops bars restaurants”

Helpful Report

Posted 1 year ago

“My experience of booking my stay was very easy to and very quick.”

Helpful Report

Posted 1 year ago

“Booking very easy to follow on line and book days required. Confirmation sent instantly.”

Helpful Report

Posted 1 year ago

“We travelled to Cheshire Oaks as our dog had to undergo emergency spinal surgery at a nearby Veterinary Hospital. Having initially booked two nights, we had to extend by a further two and then again by a further one. The Travelodge staff went out of their way to help and managed to keep us in the same room throughout our stay. Without exception, they were happy, helpful, efficient and always took time to enquire about the health of our pup.....who is now at home recovering. The staff there made a potentially difficult stay pleasant and we'd like to extend our thanks to all of them!!”

Helpful Report

Posted 1 year ago

“Easy to book, professional staff at hotels, and value for money overall!”

Helpful Report

Posted 1 year ago

“Fast and good”

Helpful Report

Posted 1 year ago

“I found the room options difficult to find Ended up with a basic twin room Discount voucher would not apply Had to use PayPal as payment method not available Overall a very poorly designed app”

Helpful Report

Posted 1 year ago

“Only problem with booking was that information kept disappearing and dates had to be readded”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews