Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,780 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,780 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking and registration fine. Ventilation inadequate in heatwave. Bedding too heavy for weather. Just a sheet would have been better.”

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Posted 2 years ago

“Really easy to sort out a room,brilliant service”

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Posted 2 years ago

“Booking was straightforward with no hidden extras, just what I needed on a busy day.”

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Posted 2 years ago

“I've booked a stay for 5 days, got my booking conformation. And now inundated with prompts to book! And at least 3 emails from travellodge a day... its getting tiring now tbh”

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Posted 2 years ago

“Very reasonably priced .”

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Posted 2 years ago

“spacious room and great service, also a tasty breakfast”

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Posted 2 years ago

“Bed hard no socket near bed for sleep apnoea machine no ext lead available but clean and staff lovely”

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Posted 2 years ago

“Thanks for making it easy. Would love an accessible shower room with the family room....for the future, but great price for the family room. Much appreciated.”

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Posted 2 years ago

“Easy too book online and when called about a travel cot, was added straight away with ease”

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Posted 2 years ago

“Found it very easy to book, and reasonable.”

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Posted 2 years ago

“Booking was easy with chose in each location”

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Posted 2 years ago

“Clean, tidy, friendly staff. New modern room. Just the job”

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Posted 2 years ago

“Didn't enjoy my stay at travelodge braehead. Reason being quality of food,service,and cleanliness.”

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Posted 2 years ago

“Booking in was very easy. Thank you.”

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Posted 2 years ago

“Staff lovely and helpful, Room clean. HOWEVER..... Only gave 3 stars because the massive downfall of travelodges is there is no air con, myself, husband and 2 kids really struggled to sleep in the heat, one tiny fan blowing hot air around made the room absolutely unbearable, in the end we resorted to soaking towels and laying them on the kids and we filled empty coke bottles with cold water to lay beside, this really ruined our travel lodge experience and we were left with tired grotty kids all day”

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Posted 2 years ago

“ok to book with”

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Posted 2 years ago

“Booking was so easy. . I always book Travelodge. Nice and easy. and am always satisfied.”

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Posted 2 years ago

“Room and bathroom lovely and clean and a good nights sleep in a comfortable bed. Dining area again spotless and a good choice for breakfast. Staff all friendly. Would not hesitate in recommending this Travel Lodge.”

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Posted 2 years ago

“Clean and friendly”

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Posted 2 years ago

“Easy to find, easy to book”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,780 reviews