Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,780 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,780 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Travelodges for decades and always found them to be very good, comfortable and good value”

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Posted 2 years ago

“I have stayed with Travelodge Glasgow Queen Street for 6 years now when I have visited Glasgow in the past and found them very good value, but I have found their price increases incredibly high and totally unjustified now.”

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Posted 2 years ago

“booking service”

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Posted 2 years ago

“Completely rubbish management , no room service, no cleaning next morning or change cups or bin begs When I complain only say SORRY”

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Posted 2 years ago

“Clear, straight forward booking system.”

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Posted 2 years ago

“Easy to book, hassle free”

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Posted 2 years ago

“Easy to book, Great location and s goid rate. Looking forward to a night in Newport Isle of Wight.”

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Posted 2 years ago

“Very easy to book.”

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Posted 2 years ago

“Cant amend booking online so will have to ring when back in the uk .... want a earlier check in but unable to request online”

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Posted 2 years ago

“Simple and straightforward booking system.”

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Posted 2 years ago

“Easy and quick to use, had no issues with booking at all. Fingers cross our stay is just has good :)”

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Posted 2 years ago

“Quick and easy to book, good value and central location.”

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Posted 2 years ago

“Quick and easy to book. Called the hotel as I had a small query,Chris who asked the phone was very helpful in answering the query”

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Posted 2 years ago

“Clean and comfortable would have given another star but internet was not working, to be fair I think it had something to do with roadworks outside hotel”

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Posted 2 years ago

“Easy to book/ rearrange. Always clean, comfortable and consistent.”

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Posted 2 years ago

“Very very basic. Not a comfortable night for me at all unfortunately.”

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Posted 2 years ago

“Clean- efficient on front desk--- pleasant helpful staff-- convenient--- not much car parking and not free.”

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Posted 2 years ago

“Booking directly on their website is easier than going through third party booking sites. Also, you see what they actually have available. This review is only about their website, not the actual lodging itself as I haven’t completed my stay yet.”

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Posted 2 years ago

“Quick easy process to book at Travelodge Looking forward to our stay”

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Posted 2 years ago

“I'd selected twin room but after I paid the booking showed as a double room. I had to pay an email extra £10 less than 5 minutes after the confirmation email to change to a twin room.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,780 reviews