Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,780 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,780 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book and clear info on tariffs and options”

Helpful Report

Posted 2 years ago

“Quick and simple booking process on website and easy to book extras if wanted. Excellent value for money”

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Posted 2 years ago

“I have booked to stay at Travelodge Kingston Upon Thames for 2 nights from today so I could only comment at the moment on my booking experience which has been hassle free, easy, clear, quick and the price the best in the area. I just hope the stay and room experience will be just as good 👍😀 will let you know after my stay how amazing this have been.”

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Posted 2 years ago

“Quick and easy booking. looking forward to staying.”

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Posted 2 years ago

“Very easy to understand and use.”

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Posted 2 years ago

“I visit Swindon quite often to see family. I stay in Travelodge because it is comfortable, clean and I feel safe there. As an 'older person this is very important.”

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Posted 2 years ago

“Lovely rooms great staff loads off parking”

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Posted 2 years ago

“Booking the stay was very easy. Thank you”

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Posted 2 years ago

“Have family room that can accommodate 3 people at Good Location with price acceptable.”

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Posted 2 years ago

“Booking with Travelodge at Barrow-in-Furness could not have been easier. Sorted very quickly and efficiently.”

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Posted 2 years ago

“Will tell you more after we have stayed there but have always been pleased when stayed at your other Lodges”

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Posted 2 years ago

“Booking process is straightforward, and hotels largely are quite nice. Just I was never sent a discount voucher we were promised when at one of our stays heating/hot water supply did not work. ( it was in England, but can’t remember which stay!)”

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Posted 2 years ago

“Very easy way to book via the Website with no rise in rate when you make a mistake and have to start again. Makes a difference being able to use PayPal.”

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Posted 2 years ago

“Easy to use website ... good value for money”

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Posted 2 years ago

“Easy, straightforward, and informative.”

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Posted 2 years ago

“Easy to book and the rooms are tidy and the beds are so comfortable”

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Posted 2 years ago

“Just reviewing the booking process, as requested.”

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Posted 2 years ago

“Relatively easy booking.”

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Posted 2 years ago

“Comfortable and affordable”

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Posted 2 years ago

“I booked one night accommodation at the Portsmouth Travelodge on line. This process was very easy and no problems were encountered. The price was very competitive. Hoping my stay will be as good as the booking process.”

Helpful Report

Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,780 reviews