Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,782 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,782 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

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“Really easy would definitely use again”

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Posted 2 years ago

“Always stay with Travelodge. You get brilliant accommodation at a low price and great customer service. Rooms and food excellent. It's the only place to stay.”

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Posted 2 years ago

“Easy to book and clear info on tariffs and options”

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Posted 2 years ago

“Quick and simple booking process on website and easy to book extras if wanted. Excellent value for money”

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Posted 2 years ago

“I have booked to stay at Travelodge Kingston Upon Thames for 2 nights from today so I could only comment at the moment on my booking experience which has been hassle free, easy, clear, quick and the price the best in the area. I just hope the stay and room experience will be just as good 👍😀 will let you know after my stay how amazing this have been.”

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Posted 2 years ago

“Quick and easy booking. looking forward to staying.”

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Posted 2 years ago

“Very easy to understand and use.”

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Posted 2 years ago

“I visit Swindon quite often to see family. I stay in Travelodge because it is comfortable, clean and I feel safe there. As an 'older person this is very important.”

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Posted 2 years ago

“Lovely rooms great staff loads off parking”

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Posted 2 years ago

“Booking the stay was very easy. Thank you”

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Posted 2 years ago

“Have family room that can accommodate 3 people at Good Location with price acceptable.”

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Posted 2 years ago

“Booking with Travelodge at Barrow-in-Furness could not have been easier. Sorted very quickly and efficiently.”

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Posted 2 years ago

“Will tell you more after we have stayed there but have always been pleased when stayed at your other Lodges”

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Posted 2 years ago

“Booking process is straightforward, and hotels largely are quite nice. Just I was never sent a discount voucher we were promised when at one of our stays heating/hot water supply did not work. ( it was in England, but can’t remember which stay!)”

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Posted 2 years ago

“Very easy way to book via the Website with no rise in rate when you make a mistake and have to start again. Makes a difference being able to use PayPal.”

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Posted 2 years ago

“Easy to use website ... good value for money”

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Posted 2 years ago

“Easy, straightforward, and informative.”

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Posted 2 years ago

“Easy to book and the rooms are tidy and the beds are so comfortable”

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Posted 2 years ago

“Just reviewing the booking process, as requested.”

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Posted 2 years ago

“Relatively easy booking.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,782 reviews