Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,780 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,780 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking of this room and the process was simple, and the price superb, really looking forward to my stay here, the location and hotel look great.”

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Posted 2 years ago

“Good value very comfortable beds and pillows and always in city centres which we usually go for Cleanliness is excellent specially the bedding.”

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Posted 2 years ago

“Friendly staff. Clean Facilities good”

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Posted 2 years ago

“We've always been satisfied with those we've stayed in.”

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Posted 2 years ago

“It was a very user friendly website to do my booking and no hidden charges which I really appreciated.”

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Posted 2 years ago

“Easy to book online”

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Posted 2 years ago

“Easy booking”

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Posted 2 years ago

“Some slight problems with booking but not too bad overall”

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Posted 2 years ago

“We are looking forward to coming to the Hotel at the beginning of our holiday.”

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Posted 2 years ago

“Very convenient and comfortable stay!”

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Posted 2 years ago

Author didn't leave any comments.

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Posted 2 years ago

“Very pleased with Customer Service!”

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Posted 2 years ago

“Good price, good website👍”

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Posted 2 years ago

“Easy to use and book.”

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Posted 2 years ago

“Clean and value for money.”

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Posted 2 years ago

“You always know at travelogue you room will be clean , staff very helpful and friendly ..thanks.”

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Posted 2 years ago

“Simple and quick booking process”

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Posted 2 years ago

“Been trying to call for 2 days to speak to someone about adding a travel cot & no one picking up & no answering machine to leave a message for a call back.”

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Posted 2 years ago

“Really easy would definitely use again”

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Posted 2 years ago

“Always stay with Travelodge. You get brilliant accommodation at a low price and great customer service. Rooms and food excellent. It's the only place to stay.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,780 reviews