Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy booking system. All information is on website. Always great prices.”

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Posted 3 years ago

“Short but sweet stay. Lovely clean room”

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Posted 3 years ago

“Really looking forward to our stay. Was the cheapest hotel in torquay.”

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Posted 3 years ago

“easy to find and gave useful info and map included”

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Posted 3 years ago

“it was ok, a normal booking process”

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Posted 3 years ago

“Just booked another stay at Travelodge. No problems.”

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Posted 3 years ago

“Travelodge Burningham dudely room 21 was run down door locks faulty key just turned was told by receptionist if you play around with it it will work, bin in bathroom rusty carpet in main area discoloured with wear looks like it's not been updated for years”

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Posted 3 years ago

“Staff are amazing, and tbh couldn't ask for more for the price..”

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Posted 3 years ago

“Efficient check in, still you want to charge for internet Wi-Fi (the only hotel I know of) clean room but above the entry where at 4am the delivery took place, very noisy! The only sockets were by the desk. The rest of this survey is asking about my delivery!! No idea what this is about! Had no delivery from Travelodge!”

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Posted 3 years ago

“Quick and efficient booking process, very satisfactory facilities”

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Posted 3 years ago

“Very happy with the rooms I have booked to date, however, there do not appear to be any benefits for regular customers... Would you not consider offering a loyalty scheme or maybe some sort of discount for returning customers?”

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Posted 3 years ago

“Easy website to use & booking procedure.”

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Posted 3 years ago

“I've stayed here before so I knew it was a good choice”

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Posted 3 years ago

“Great location, unfortunately our shower dispenser was empty. The air conditioning wasn't working but they had put a fan in the room. Comfotable bed & tea making facilities”

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Posted 3 years ago

“Easy booking as always”

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Posted 3 years ago

“First time I've booked myself great experience no problems”

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Posted 3 years ago

“Dislike dynamic pricing. Think it is exploitive”

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Posted 3 years ago

“Should be a 2 Star . Outside of hotel a mess plus cobwebs over outside of windows . No shower gel / body wash in dispenser not helpful when you’re already in shower . Was going to mention at reception on leaving . No one around just a box to return room key . Won’t be back.”

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Posted 3 years ago

“The booking process was quick and effective, gave me the information ℹ needed.”

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Posted 3 years ago

“Very easy to use booking system, all the info you need easy to find”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews