Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was quick and easy. The navigation was simple to use.”

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Posted 3 years ago

“Booking form seems to push towards booking extra rooms. Poor compared to Holiday inn etc.”

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Posted 3 years ago

“Convenient comfortable hotels easy to book”

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Posted 3 years ago

“Rating booking experience here. It was very straightforward online. No problems at all! Will review hotel once stayed. Thanks.”

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Posted 3 years ago

“Easy navigation of booking site. Things are never cheap these days but happy with price in the current climate.”

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Posted 3 years ago

“Booked a wrong date in error and tried to get a refund immediately and realized I have just lost £73 cause there is a no refund policy on my booking,it all summed up my bad day as I donated £73 to travelodge without any Return”

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Posted 3 years ago

“Very good price”

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Posted 3 years ago

“Simple quick and easy”

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Posted 3 years ago

“We use Travelodge an awful lot around the country and we have thoroughly enjoyed our visits and have some particular favourites such as Gosforth and Peartree but to be honest there any many more-just wished you had a membership for people who used them a lot”

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Posted 3 years ago

“Easy to book”

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Posted 3 years ago

“Lovely quiet spacious room on 2nd floor. To improve would like hair dryer and aircon. fan provided was ok. Shower room and toilet was cramped in comparison to size of room. Clean with comfy bed.”

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Posted 3 years ago

“Was quite easy to search for availability”

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Posted 3 years ago

“Every time we visit Liverpool we always stay in this great Travel Lodge, lovely rooms lovely people, handy for the buses and a Toby Carvery next door. Looking forward to our stay on the 2nd July”

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Posted 3 years ago

“We stayed at the Waterloo travelodge for 3 nights recently and also took our two very well behaved huskies. The hotel made us all feel very welcome and even upgraded us to a slightly bigger room to accommodate the two boys. The hotel were experiencing problems with the aircon but provided us with a fan in the room. Minor issues with a very stiff flush button on the loo and no plug in the sink but all else was fine. We gave stayed here before and will certainly stay again. All staff very friendly and helpful.”

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Posted 3 years ago

“Good experience .”

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Posted 3 years ago

“No problems in booking. Would like information re nearest bus stop”

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Posted 3 years ago

“I could not log into my account, the rest email did not come through. Now the booking does not show on my account!”

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Posted 3 years ago

“Very easy to book and add extras”

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Posted 3 years ago

“Always found Travelodge to be convenient for journeys. Easy to book. Pity they don't have restaurant facilities although some are near pub/restaurants.”

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Posted 3 years ago

“I visit the Travel Lodge in Walthamstow every fortnight for work purposes. It is always a pleasure. Staff are extremely helpful, friendly and polite - a great way to end my working day. A special mention has to go to Isaac who works the reception desk at the Walthamstow travellodge - he is nothing short of amazing!”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews