Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like using Travelodge in Leeds, though I have not used the Travelodge at Vicar Lane, But i have to say your prices seem to have gone up! I also found that I could get a better price using Booking. Com. But I will continue to use Travelodge around the country.”

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Posted 3 years ago

“Trying to book a room was near impossible. The only reason I've booked with you is because my wife & I are going to be visiting the dock land complex. I've tried to login to your site since booking our room which I can't- so I'm not bothering . It's true that the app is only worth 1 ⭐️ . You dont seem to want to improve the app at all.”

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Posted 3 years ago

“Professional,friendly,and welcoming”

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Posted 3 years ago

“Love a stay in a Travelodge Beds always so clean, fresh and comfortable. Always great value for money too.”

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Posted 3 years ago

“Really easy to get booked up and even option to pay with paypal”

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Posted 3 years ago

“The booking went well until payment problems then had to keep filing out form again and again”

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Posted 3 years ago

“Easy to book online,self explanatory,good experience. Good price.”

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Posted 3 years ago

“Easy to book a room but slightly surprised we had to pay £10 extra to book in early. We have no other option as need to get there for 12pm as going to a wedding.”

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Posted 3 years ago

“Made a complaint with Birmingham Central, twice was promised a credit on my account it never HAPPENED! Made a complaint with Norwich Central it rectified immediatially”

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Posted 3 years ago

“I've stayed at the Travelodge in Southport before it's great. Central for everything. Comfy rooms and beds.”

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Posted 3 years ago

“Very easy website to book a room with”

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Posted 3 years ago

“So quick and easy to do”

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Posted 3 years ago

“Booking process easy. Would be nice to see some disinflation in prices going forward.”

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Posted 3 years ago

“Easy to navigate the website”

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Posted 3 years ago

“Easy Booking Process”

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Posted 3 years ago

“very good experience always spot on”

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Posted 3 years ago

“Nonononono”

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Posted 3 years ago

“Easy and simple”

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Posted 3 years ago

“Was a really straightforward booking and the booking form was easy to navigate around We are looking forward to our stay”

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Posted 3 years ago

“Booking seemed quite easy and price was good”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews