Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book and good prices 👌”

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Posted 3 years ago

“Internet booking very simple”

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Posted 3 years ago

“Always clean and friendly staff. Dont agree with paying for parking at some of the hotels just a few. Occasionally you may find a fault but staff always happy to help.”

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Posted 3 years ago

“Cricklewood Travelodge very nice and neat. Very warm and helpful Manager. Good value for money . Willl definitely recommend.”

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Posted 3 years ago

“Everything is Fine.”

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Posted 3 years ago

“Customer Services are very helpful”

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Posted 3 years ago

“5 out of 5 for ease of booking but I haven't stayed there yet !!”

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Posted 3 years ago

“Always no problems”

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Posted 3 years ago

“Bookings are always easy to negotiate I am looking forward to my next stay later this month Thank you to all members of the team Debbie”

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Posted 3 years ago

“Very easy booking system and speedy confirmation.”

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Posted 3 years ago

“Easy to book online until payment section which took a long time to verify! Had to redo complete booking and then it was fine.”

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Posted 3 years ago

“Very helpful staff”

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Posted 3 years ago

“It took 4 attempts to be connected to secure payment page.”

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Posted 3 years ago

“This is the worst hotel I have ever stayed. At the parking lot, I was told by a lodger who claimed to be staying at the hotel that they "nick cars here, make sure you lock your car". The dream of a nice rest after a long drive vanished. Entrance dirty, carpets patched.”

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Posted 3 years ago

“Easy to book - great prices”

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Posted 3 years ago

“Very expensive and rates kept going up perhaps something on in Leeds that weekend. Couldn’t apply blue light discount”

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Posted 3 years ago

“Poor online booking service and still awaiting a response to email sent yesterday (1-3 working days response time given). Premium rate contact telephone number is also poor.”

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Posted 3 years ago

“Haven't stayed there yet but booking was very easy.”

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Posted 3 years ago

“Generally good value for money. Generously sized rooms, clean and comfortable beds. Downsides are breakfast at 8 weekends which is too late for us. Also, a need for more twin rooms.”

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Posted 3 years ago

“A pleasant experience using Travelodge. The online booking is simple to use, and the staff are always helpful.”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews