Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was straight forward to book but I hate booking anything on line.”

Helpful Report

Posted 3 years ago

“i like staying at travelodge because its clean and friendley.”

Helpful Report

Posted 3 years ago

“Easy to use and clear prices.”

Helpful Report

Posted 3 years ago

“Clean, comfortable room. Friendly, helpful staff.”

Helpful Report

Posted 3 years ago

“Breakfast cold and poor quality. Shower head would not stay up on bracket. Not enough milk in room 4 small pots for 2 people.”

Helpful Report

Posted 3 years ago

“Very easy to book our short break looking forward staying at Travelodge South promenade Blackpool.”

Helpful Report

Posted 3 years ago

“Great location but poor room replenishment of cups,tea,coffee towels etc.on second night. Could do better.”

Helpful Report

Posted 3 years ago

“Quick easy online booking website was easy to use and with all the extras there for you to click on made it more helpful.”

Helpful Report

Posted 3 years ago

“Due to the crazily variable dynamic pricing, sometimes Travelodge is moderate value, sometimes downright bad value. This time my room was very spacious but in summer with no Air Con can get quite hot. Being near the road not great to leave the windows open. Clean, bed and pillows fine. Teeny TV looks a bit funny nowadays....time for an update!”

Helpful Report

Posted 3 years ago

“We were made very welcome sweetheart staying at this travelodge Ryan the manager and the rest of the staff were really kind to us the Room was lovely and clean it was very comfortable and on the ground floor which was very handy because I am disabled this was my first experience with travelodge we will certainly stay with Travelodge now”

Helpful Report

Posted 3 years ago

“no no no no no”

Helpful Report

Posted 3 years ago

“Very quick & easy to book & great price”

Helpful Report

Posted 3 years ago

“Love this hotel, from the cleanliness of the rooms, the location and the amazing friendly staff”

Helpful Report

Posted 3 years ago

“Stayed at Travel Lodge many many times. Staff always obliging and welcoming.”

Helpful Report

Posted 3 years ago

“Quick and easy to book. Great price for our 1 night booking”

Helpful Report

Posted 3 years ago

“Easy to book and given that you can add extras on”

Helpful Report

Posted 3 years ago

“i found the booking of 4 rooms for a group of 10 people very easy to do.”

Helpful Report

Posted 3 years ago

“Very easy and precise”

Helpful Report

Posted 3 years ago

“We booked and did not stay we took one look at the room and front reception and requested a refund to go and stay somewhere else. Th3 front reception was ignored at 4pm we had to phones telephonenumber atreception to see someone. The reception floor was so dirty and sticky our shoes were stuck to the floor. There is dirty and cigarette butts under ther3ception desk. The room windows wer mouldy. There was no. Way I was staying or eating there. The grass at the front door is 4ft high. Does not give confidence in the service of the hotel. We asked fo4 a refund to be told it would be. Processed by Kirsty and it's still has not been done. We have stayed in other travel lodges and they were perfect but this one is disgusting.”

Helpful Report

Posted 3 years ago

“Regularly stay in a Travelodge super room and always find it immaculate and very comfortable. That said, prices do seem to vary widely albeit Travelodge remains value for money.”

Helpful Report

Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews