Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to book online”

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Posted 3 years ago

“Great site to use and easy to navigate”

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Posted 3 years ago

“Muy facil la reserva, la única pega que solo puedes contestar y la información solo la puedo ver en inglés.”

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Posted 3 years ago

“The web page and app cannot find my upcoming booking. I had to find the details in my email. I wanted to add early check-in to my booking but - no go.”

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Posted 3 years ago

“Clear and easy to book”

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Posted 3 years ago

“Easy to use.”

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Posted 3 years ago

“All very easy as always”

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Posted 3 years ago

“Booking process was easy and clear.”

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Posted 3 years ago

“Easy booking process as always 😌”

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Posted 3 years ago

“All we have been to been very good quality staffing comfortable and breakfast bar brilliant”

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Posted 3 years ago

“Have stayed at many Travelodge hotels over the years and mainly have high praise for them. However, I am extremely disappointed with the prices being quoted. How can you justify doubling the cost in under a calender year.”

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Posted 3 years ago

“Have yet to complete our stay at Cheltenham, but have stayed at other Travelodges, and have always been very satisfied”

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Posted 3 years ago

“No problem in booking 3 separate rooms.”

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Posted 3 years ago

“I find the Travelodge systems convenient and quick for booking. Your straightforward cancellation policy is a major reason for using Travelodge as if plans change it's easy to swap to a different hotel in the chain. I find the hotel rooms and beds comfortable with all you need and no frills. I regularly use the check-in early facility, for example when coming off the overnight Channel ferry, I can get some sleep before an afternoon or evening meeting. My only grouse is that I hate the smell of the soap!”

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Posted 3 years ago

“Easy and efficient to do”

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Posted 3 years ago

“Best for accessible rooms, pets and generally just what dad and I need for a short break. Have used travelodge lots of times over the years.”

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Posted 3 years ago

“Haven't stayed there yet, however the booking process was quite straightforward.”

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Posted 3 years ago

“Have had no problems when visited”

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Posted 3 years ago

“Easy to use website with clear language”

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Posted 3 years ago

“A good stay, good price, well located, room clean & comfortable!”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews