Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpful reception staff”

Helpful Report

Posted 3 years ago

“I have not stayed at this Travelodge yet, but the booking procedure was straight forward, and when I rang to ask if I could have an accessible room on the ground floor, the staff member quickly booked this for me.”

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Posted 3 years ago

“I could book very easily, but there was no way to put in a senior discount code.”

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Posted 3 years ago

“Hi I have found booking with Travelodge very easy and pleasant looking at what the site offers is very good my only question I have is, why make a charge for Breakfast when really the cost per room should be reflected by offering a Breakfast in with the cost of the room stay???? Something I am surprised at why Travelodge do not do this after all the room charges are high enough to make breakfast in with the overall cost of stay. Apart from this question I am happy to do business as a Client and know that I am getting value for money the rooms are great and I look forward to my stay.”

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Posted 3 years ago

“Difficult to speak to anyone, hence 3 stars”

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Posted 3 years ago

“We stayed at Wellington Travelodge. It is handy for M5 but you need to drive into town if you want to find somewhere to eat. Our room was at the back and we did notice noise from the busy road beyond the trees. The room and ensuite were spotless and the bed was comfortable. We never managed to get use of the "free" Wifi By the time we came back from our meal we didn't want to bother and we left early.”

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Posted 3 years ago

“Always easy to book and at a good price”

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Posted 3 years ago

“The procedure was straight forward and quick 👍”

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Posted 3 years ago

“Where I wanted to stay was too expensive....so booked Dunfermline where I don't want to be.”

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Posted 3 years ago

“No issues with the booking procedure have to await until July for actual stay”

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Posted 3 years ago

“A good reliable hotel - nothing too fancy, but comfy beds, pleasant and helpful staff and flexible access to the building. What's not to like?”

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Posted 3 years ago

“Very easy to book and good directions to the Travelodge”

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Posted 3 years ago

“Easy to book, easy to find. Just no hassle. I always stay at travel lodges all over the uk”

Helpful Report

Posted 3 years ago

“Previous to my arrival I checked if I could drop my bags earlier and reception said yes , on the day of my arrival receptionist(Libby) denied this request she wasn’t professional and unhelpful .”

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Posted 3 years ago

“Room is dirty ,smoke alarm is covered with plastic ,reported this been out all day still the same ,sure it breaks health and safety rules .”

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Posted 3 years ago

“Always easy to book a room”

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Posted 3 years ago

“Easy booking experience”

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Posted 3 years ago

“Really disappointed the bathroom needs upgrading old bath and shower , loose toilet roll holder ,fan doesn't work very well in bathroom. Bed lumpy not king size , the building needs a complete overhaul and parking really bad not enough spaces . Worst Travel Lodge we have stayed in .”

Helpful Report

Posted 3 years ago

“Website very easy to use”

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Posted 3 years ago

“This hotel is very well located very close to the heart of Bradford city center. Try to get a room facing Forster Sq Station - the views are unforgettable. The rooms are a little on the compact side but very well laid out. If you are driving here then get in early as the parking is limited; even worse the actual bays are very narrow. Extremely friendly and helpful staff, especially a lady by the name of Tracey.”

Helpful Report

Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews