Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,785 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy website to use and quick”

Helpful Report

Posted 2 years ago

“A very welcome bed after a long drive. Comfy, clean, good shower and staff on reception were excellent. Thanks.”

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Posted 2 years ago

“I do not understand why dogs are charged £20 each per night. This is far in excess of other hotels which welcome dogs. I would happily pay a deposit and pay subsequently if it was seen to need additional cleaning on departure”

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Posted 2 years ago

“Easy enough to book when and where”

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Posted 2 years ago

“Had some difficulty navigating the booking website”

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Posted 2 years ago

“Booking was very easy”

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Posted 2 years ago

“Always enjoy our stays at Travelodge been visiting different places over 25 years , know what your getting.”

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Posted 2 years ago

“Good web site easy to use”

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Posted 2 years ago

“It's a good and efficient service but prices are creeping up to double what they used to be, in case anyone didn't notice. That is tending to send me away from travelodge as a first choice because other hotel groups are starting to be better value.”

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Posted 2 years ago

“Quick and easy site to use if you know what you want and what you know what you are looking for,”

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Posted 2 years ago

“Travelodge booking and service is good but prices creeping up in some locations make it not the automatic choice it once was.”

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Posted 2 years ago

“Stayed 1 night before holiday, nice comfortable bed, clean and receptionist very helpful”

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Posted 2 years ago

“Booking is easy, room standards are good and prices are reasonable. Ideal really.”

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Posted 2 years ago

“No problem”

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Posted 2 years ago

“Very tired and not worth the money.”

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Posted 2 years ago

“Far to expensive to ring & amend bookings Requires attention”

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Posted 2 years ago

“Easy Website to use . Good Value, offers early check in which is great.”

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Posted 2 years ago

“The Hotel is excellent value.”

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Posted 2 years ago

“Excellent value for money”

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Posted 2 years ago

“Easy to get in touch with Cheaper from a booking site than direct Used this travel lodge previously never an issue”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,785 reviews