Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website with easy room selection and booking process.”

Helpful Report

Posted 3 years ago

“Receptionist very good, couldn't have been more helpful. Room basic but acceptable, carpet needed replacing, very grubby but you get what you pay for. Bathroom very clean, lovely towels, hotel had a very grubby feel on all carpets.”

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Posted 3 years ago

“Travel Lodge site is easy to use and their description of the hotel , rooms and location have always been accurate .”

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Posted 3 years ago

“I wanted to book a room for Tuesday night in Norwich but was unable to select room size, only family room offered at a price rise from other Travelodge rooms in Norwich.”

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Posted 3 years ago

“Really good stay.. very well kept clean room.. plenty of towels.. night security very pleasant.. plenty of spaces to park as long as you register your car at reception.. good location for what I needed.. excellent for the price”

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Posted 3 years ago

“East to process to follow”

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Posted 3 years ago

“Gets us where we want to be.”

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Posted 3 years ago

“A lovely new hotel, with friendly and helpful staff. Would stop again.”

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Posted 3 years ago

“Great room quiet location comfy bed”

Helpful Report

Posted 3 years ago

“easy to book with clear pricing”

Helpful Report

Posted 3 years ago

“Disappointed that I couldn't use my blue light card discount code otherwise ok”

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Posted 3 years ago

“Food for disabled visitors.”

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Posted 3 years ago

“The staff at this location are always friendly and smiling and very helpful. The hotel is absolutely perfectly located for our needs and the rooms are minimal but clean and adequate for our stay.”

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Posted 3 years ago

“Very good”

Helpful Report

Posted 3 years ago

“Think your staff could be improved, especially in the restaurant!!!”

Helpful Report

Posted 3 years ago

“Always clean welcoming and fresh. Colour scheme much more appealing these days. Not had a bad stay with you.”

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Posted 3 years ago

“super - really clean, helpful staff and really well positioned for access”

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Posted 3 years ago

“Good clean facilities. Very convenient”

Helpful Report

Posted 3 years ago

“Easy booking experience.”

Helpful Report

Posted 3 years ago

“was easy to search and get the price of our stay and for how long also very good prices 10 out of 10”

Helpful Report

Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews