Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked Dudley town centre adj Black Country museum. Ideally placed. Booking experience ok but could be easier nice hotel and excellent price”

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Posted 3 years ago

“Quick and easy booking. Price was reasonable”

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Posted 3 years ago

“Always smooth”

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Posted 3 years ago

“Booked in quickly all documents sent straight away. Looking forward to our stay.”

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Posted 3 years ago

“Very straightforward and easy to use”

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Posted 3 years ago

“Hassle free 😌”

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Posted 3 years ago

“The booking process was just like me - simple and effective !!”

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Posted 3 years ago

“Very easy to book and always had good experiences at Travelodge”

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Posted 3 years ago

“Bit disappointed when when website says “from £69.99” then when you click on the hotel the cheapest price is over £90. Something not quite right here…”

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Posted 3 years ago

“Easy & quick to book, good location and price”

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Posted 3 years ago

“Never had a problem”

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Posted 3 years ago

“Easy to book”

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Posted 3 years ago

“Easy and straightforward”

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Posted 3 years ago

“Didn’t get to stay due to unforeseen circumstances and couldn’t get to change the date or location, so very unhappy not being able to get some kind of refund.”

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Posted 3 years ago

“Friendly, helpful staff. Clean, modern rooms. Breakfast was excellent and pizza very good. Nothing too much of a problem for staff members Charlene and Kevin.”

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Posted 3 years ago

“Booking very easy and user friendly....I was a little surprised to find there is a charge for WiFi at this hotel...Never had to pay for that anywhere else...but overall a good experience.”

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Posted 3 years ago

“I used to try another hotel chain as my 1st stop but have switched to Travelodge as they are at the moment a better value hotel, and for me the price is more important as it is just a bed for the night, with that said I have been pleasantly surprised with the quality of Travelodge”

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Posted 3 years ago

“When I got into the site. It was good”

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Posted 3 years ago

“I have stayed there last year and everything about it was great. Nice and clean, staff helpful. My grandchildren came for breakfast and enjoyed it. As a vegetarian I was pleased that there was vegetarian/ vegan choices. The room was clean and comfortable with the usual facilities. Nearby useful Supermarket, shopping and restaurants and a large chain type public house.”

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Posted 3 years ago

“Easy to book, website is straight forward and all the details you need are easy to find”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews