Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,779 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple and easy to book thanks!”

Helpful Report

Posted 2 years ago

“The website is easy to use. The rooms are clean and comfortable, and good value for money.”

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Posted 2 years ago

“----------”

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Posted 2 years ago

“Quick and accurate.Job done”

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Posted 2 years ago

“Travelodge Warrington . Don't bother! Dirty, shabby, full of strange men lurking at the entrance. You will get a general feeling of being unsafe and ripped off. Yep don't walk in to a book a room you will be charge 150.00 for a few hours. Yuck and nope. Go somewhere else, sleep in your car, just don't go there. There are beautiful premier inns nearby,shame they were full.”

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Posted 2 years ago

“Easy site to navigate. Very well explained. Overall a 10 out of 10.”

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Posted 2 years ago

“Easy to book, got the day and room that was great . I jaded this hotel to brake the 5 to 6 hour drive both going on holiday and then the return home round trip 600 miles”

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Posted 2 years ago

“Really easy to book, thank you. Looking forward to staying there”

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Posted 2 years ago

“Had to cancel room - £187 in total & haven’t received a refund at all. Not good enough”

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Posted 2 years ago

“Quick and easy to use and find out information about the hotel.”

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Posted 2 years ago

“Easy to book. Thanks.”

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Posted 2 years ago

“The booking site was extremely slow and stuck, it took me ages to complete my booking.”

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Posted 2 years ago

“Comfortable room. Breakfast expensive, cafeteria experience for price. Pleasant helpful staff. Breakfast room needs to be made more pleasant. Archie on reception very helpful.”

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Posted 2 years ago

“The booking process was quite easy & we'll leave a full review after our visit in August”

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Posted 2 years ago

“Easy & quick process to book. Very impressed.”

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Posted 2 years ago

“Always good value for money.”

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Posted 2 years ago

“Very easy to use... easy booking in site... clear and simple.”

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Posted 2 years ago

“The website was so slow to load and took about 20minutes for the payment section to work. We tried on many devices to book, eventually it went through. If I didn’t have a discount code to make it cheaper we would have given up and book a premier inn”

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Posted 2 years ago

“Always nice and clean”

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Posted 2 years ago

“This is a great Travelodge as in a superb location for shopping.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,779 reviews