Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,785 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and easy”

Helpful Report

Posted 2 years ago

“Always an Excellent stay, always clean ,staff are always friendly and love the shower. Rooms are basic but you get what you pay for”

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Posted 2 years ago

“Very quick and efficient”

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Posted 2 years ago

“Rooms are always clean and hotels well located”

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Posted 2 years ago

“Website easy to use and manoeuvre my way through from beginning to end.”

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Posted 2 years ago

“I find it so easy to book a Travelodge in Hereford”

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Posted 2 years ago

“Don’t know wat travel lodge is like as I never been am just trying it out ti c if it like premier inn”

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Posted 2 years ago

“As a pensioner I am very careful when doing online bookings however on this occasion I found it clear with easy to use and follow instructions. This made the whole process simpler and more than likely that I will use it again.”

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Posted 2 years ago

“It is a place of the third word,”

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Posted 2 years ago

“Easy to book good value”

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Posted 2 years ago

“EASY PROCESS”

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Posted 2 years ago

“Great nice and clean”

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Posted 2 years ago

“well done the staff were amazing, we wanted for nothing on our 3 night stay.Keep up the good work.”

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Posted 2 years ago

“The website needs optimising to use wit mobile devices. Currently the website is difficult to navigate & see fully, especially when it gets to the paying process.”

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Posted 2 years ago

“Excellent Website, really easy and quick to use, had all that I needed.”

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Posted 2 years ago

“Fantastic location, only a 4 min walk from the underground Tottenham Court Road. plenty of bars and restaurants, 1 minute to the Gillian Lyn theatre. The air con is great, the rooms are spotless and comfy, very quiet considering it is in a busy area. The all-you-can-eat breakfast was perfect to set you up for the day, defiantly staying there again.”

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Posted 2 years ago

“Perfect and staff amazingly friendly and helpful”

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Posted 2 years ago

“Hotels are so much improved”

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Posted 2 years ago

“Easy and straightforward to book”

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Posted 2 years ago

“Excellent place to stay. Staff are pleasant room was good.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,785 reviews