Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Travelodge for years but found my recent experience very aggravating. 1. I knew the one I wanted in London, Blackheath Rd, and looked for Greenwich, but no clear identification. 2. Worse, when I came to pay I had great difficulty getting past PayPal, which I don't like, to get to my Credit card”

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Posted 3 years ago

“Your prices have increased far too much since covid”

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Posted 3 years ago

“Took a while to get booked due to site trying to push Apple Pay .”

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Posted 3 years ago

“Very easy site to navigate, with easy to choose options. Hotels near by are available to see beforehand if you want a different location. Good price options.”

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Posted 3 years ago

“Website and app easy to use”

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Posted 3 years ago

“As to be expected - clean, comfortable, good TV screen, desk with sockets for a laptop, convenient location etc - outside noises irritating but more than compensated for by very, very helpful staff. Will definitely book again - and already done so for the next trip to Birmingham”

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Posted 3 years ago

“Quick and easy an aprons great experience”

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Posted 3 years ago

“The booking was straightforward to do, for someone like me who is not totally comfortable with technology!”

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Posted 3 years ago

“It was easy to book”

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Posted 3 years ago

“The booking was simple and straightforward.”

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Posted 3 years ago

“Travelodge Blackpool South Shore is clean and in a good location for Promenade & football matches. The staff and service is great and it is easily accessible.”

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Posted 3 years ago

“Always nice clean rooms with friendly staff and easy booking experience.”

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Posted 3 years ago

“Useless customer service e”

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Posted 3 years ago

“it was ok i hope the stay will be ok as well thank you”

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Posted 3 years ago

“Easy and really good value”

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Posted 3 years ago

“The pot holes in the car park were large and deep enough to break the axle on a car. I was given a disabled room with two singles put together to make a double bed. The edges of the bed made it difficult for me to change position to sleep, so a disabled person would possibly find this even more uncomfortable? The shower had an irregular flow, which dropped rather than sprayed out from the shower head. The staff were amiable and helpful.”

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Posted 3 years ago

“The question was about the booking experience. The site has a glitch. When you want to review the booking before going on to pay it keeps adding guests and rooms and changing the amount to be paid. Had to go into the details, delete the extra rooms and then pay when it was correct. Please check the site.”

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Posted 3 years ago

“Straightforward booking procedure on the website.”

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Posted 3 years ago

“We find the Travelodge is welcoming, convenient, clean and dog- friendly.”

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Posted 3 years ago

“Somewhere cheap and easy for a short stay”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews