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Travelodge UK Reviews

4.3 Rating 9,779 Reviews
82 %
of reviewers recommend Travelodge UK
Company Reviews Questions Metrics
4.3
Based on 9,779 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Travelodge UK Reviews
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Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Atlanta Sloggett;Sloggett
Verified Buyer
“I love booking and staying at various different places, it's easy to do and always has great rates.”
Helpful Report
Posted 2 years ago
Sharpe
Verified Buyer
“Best one we have been to yet, very clean and in working order , nice room and staff”
Helpful Report
Posted 2 years ago
Walton
Verified Buyer
“I booked through Blue Light Card with a 5% discount but at the check out the voucher code wouldn't work and I got an "invalid code" message. Tried twice same thing happened both times. Don't offer a discount if you're not going too honour it!”
Helpful Report
Posted 2 years ago
Paul Lonsdale
Verified Buyer
“Great stay”
Helpful Report
Posted 2 years ago
Chen
Verified Buyer
“There is no hair dryer in the room and even the hotel does not provide luggage storage. I can't even imagine the amenities that a hotel in the 21st century has to offer.”
Helpful Report
Posted 2 years ago
Dawn Clennell;Clennell;Clennell;Clennell
Verified Buyer
“Easy to book…. We do flexible booking and last year I injured my foot badly on the third day of the holiday and we had to go home!! No problem…. We were refunded in full with one phone call . Hoping for better luck this time!!!”
Helpful Report
Posted 2 years ago
Dawson
Verified Buyer
“Web site easy to access Amenities at hotel look very good Good price Looking fwd to staying”
Helpful Report
Posted 2 years ago
Morris
Verified Buyer
“Fantastic stay, very central, just booked again for September.”
Helpful Report
Posted 2 years ago
Cox
Verified Buyer
“Very easy to book great price”
Helpful Report
Posted 2 years ago
Humpage
Verified Buyer
“Quick booking at the right price”
Helpful Report
Posted 2 years ago
Terry Clarke
Verified Buyer
“Easy to find a hotel and book for the dates I wanted.”
Helpful Report
Posted 2 years ago
Elena Sanfelici
Verified Buyer
“Utilizzo Travelodge da diverso tempo, per il prezzo che si paga, le stanze dovrebbero essere rifatte tutti i giorni, non solo dopo tre notti o su specifica richiesta. Dopo aver richiesto, sono state cambiate solo le salviette e nemmeno una passata di aspirapolvere . I letti non sono stati rifatti. Peccato. Receptionist molto gentili”
Helpful Report
Posted 2 years ago
Preston
Verified Buyer
“I found the site very easy to use and book.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“My booking went smoothly and follow up information helped to enhance my trip”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“This is not a reflection of Oxford Abingdon Road but of Travelodge brand. We have booked with an E Voucher from Travelodge Windsor due to issues on our stay. In turn that was booked due to an E Voucher refund from a debacle of a stay at Travelodge Southwark. The syatem is poor, as are the standards in general. Customer service at Southwark was terrible. Very good at Windsor, which is a shame as the staff at Windsor ae a credit but the hotel was very noisey, horrible smell throughout from sewage and Super Room was a let down. Tjis will be our last booking with RTeavelodge. Only booked as they would not refund in cash.”
Helpful Report
Posted 2 years ago
Chris Conheeney
Verified Buyer
“Simple to use website”
Helpful Report
Posted 2 years ago
Smith
Verified Buyer
“Needs to be the option to request things .The room booked is a twin with a zip link bed option .However there is nowhere to show which option you would like . Tried phoning but no reply .”
Helpful Report
Posted 2 years ago
Pitchford
Verified Buyer
“Unfortunately I made a mistake when I booked my hotel as I should have booked into the Heston M4 westbound Travelodge and not the Heaston M4 eastbound Travelodge. I tried to change my booking but was informed that this was not possible because I had booked a saver rate room. The westbound room would have cost me more and I would have been happy to pay an additional admin fee as it was my mistake however I was still told this was not possible. I will therefore never use Travelodge again as I do not think it is fair to ask someone to cancel a booking and lose the full booking price and pay again to move from one hotel to another within the same hotel chain.”
Helpful Report
Posted 2 years ago
Nelson
Verified Buyer
“Easy to book”
Helpful Report
Posted 2 years ago
Laverick
Verified Buyer
“Website easy to navigate and easy to book thank you”
Helpful Report
Posted 2 years ago
Travelodge UK is rated 4.3 based on 9,779 reviews
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