Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have stayed here before and decided to book again as this Travelodge is very close to the Bullring, train station, lots of restaurants and bars and a great location for a city break. We like Travelodge as you know what you are getting, the room is usually clean, nice bed with clean bedding and good shower.”

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Posted 3 years ago

“Great place,perfect position fot town access,some rooms on main road and opposite PopWorld can be noisy,but overall 👍🏼”

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Posted 3 years ago

“Nice easy app to use. Convenient and competively priced”

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Posted 3 years ago

“Easy to use”

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Posted 3 years ago

“Nothing wrong with travelodge just the booking system”

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Posted 3 years ago

“Was easy to book and travelodge Braehead was spacious and clean with staff pleasant and helpful.”

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Posted 3 years ago

“The bed was extremely hard and completely uncomfortable. We were unable to sleep for any of the 4 nights we stayed. Additionally, we were unable to connect to even the free 1/2 hour wifi in order to access the opportunity to purchase wifi. We will never stay here again and will advise all of our friends an colleagues accordingly.”

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Posted 3 years ago

“Nice room , the only thing that let it down is needs the windows to be updated”

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Posted 3 years ago

“Exceptional staff especially Ricardo and Dasa”

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Posted 3 years ago

“Invest in bloody hairdryers please! And some nicer body wash, premier inn put the effort in”

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Posted 3 years ago

“Very easy to book .”

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Posted 3 years ago

“Lovely and Clean and had a good nights sleep”

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Posted 3 years ago

“Mostly use Travelodge we have never had any problems either booking or with our stays always clean and tidy, staff are always polite and helpful”

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Posted 3 years ago

“Well advertised easy to book. Informative in all aspects.”

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Posted 3 years ago

“Reasonably priced room, very clean bedding and super helpful staff, loved the breakfast on the go, just what we needed to continue on our journey. Only thing stopping a five star is that the room decor was very tired and the bathroom, although clean, could do with refurbishment. If you just want to break a journey it's fine but not inviting enough to stay for a short break.”

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Posted 3 years ago

“Nice Centre at Glasgow Govan, excellent staff”

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Posted 3 years ago

“Was supposed to get free wi fi but couldn't connect also was supposed to have a coffee machine in my room with hot chocolate capsules wasn't any when I asked for them was told they only do coffee no hot chocolate and wirks out that you cant get hot chocolate fir that machine anyway si it is dalse advertising Booked an assessability toom with assistant from a member of staff in case of a fire abd was told that if we heard fire alarms to leave the room on his own as no member if staff would cone to his aid and do a mile long trek to a point were domeone would eventually get to him absolutely disgusted with that sort of response”

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Posted 3 years ago

“Very straightforward”

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Posted 3 years ago

“Put in postcode to find site/price to suit, give bank details to pay. Job done.”

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Posted 3 years ago

“Very nice clean hotel, well positioned for our stay”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews