Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,784 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,784 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kelly and Hallie were superb in helping me correct an error I made with my booking. They were also very informative in giving details of facilities in and around the hotel plus others slightly further afield. Nothing was too much trouble as it’s obvious that they both care for the hotel and residents.”

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Posted 2 years ago

“I have been going to Glossop travelodge for several years now and it's always clean and they are very polite, only problem I had when I stayed may half term, the room door wasn't shut properly when I got to it, so anyone could have got in there”

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Posted 2 years ago

“Very simple and straightforward,easy to navigate,even for a technophobe like me😀”

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Posted 2 years ago

“Simple & efficient booking process. Clear headline advice on catering facilities available would also help”

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Posted 2 years ago

“Easy to use website. It would be good if they offered loyalty points or 'frequent flier' rates. As their one a month or more.”

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Posted 2 years ago

“Easy to book and not too bad a price. Hope it is as good as it sounds when we get there.”

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Posted 2 years ago

“I. Will never use Travelodge again after the experience I had booking yesterday”

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Posted 2 years ago

“Always a pleasure to stay at Travelodge. No hassle, no problems, great staff. Five star value at a great price! Thank you Travelodge! 🤗”

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Posted 2 years ago

“Booking website is quite user friendly. The Edinburgh Park Travelodge is wonderful based on my previous experience staying there.”

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Posted 2 years ago

“always clear and easy to book - quick search engine”

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Posted 2 years ago

“Great for just a room with a bathroom, you get the same wherever you stay.”

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Posted 2 years ago

“booking easy - haven't actually stayed there yet!”

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Posted 2 years ago

“Service was great site was easy to book on and helpful information”

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Posted 2 years ago

“Easy to find website and location of hotels to choose from. Booking quick and clear choice of refundable and non-refundable options.”

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Posted 2 years ago

“Very easy to book and really competitive prices.”

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Posted 2 years ago

“Simple, clean facilities good and economical”

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Posted 2 years ago

“easy to book”

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Posted 2 years ago

“Easy and you know what you are getting”

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Posted 2 years ago

“Thank you Travelodge. Booking process very easy and efficient.”

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Posted 2 years ago

“Easy to navigate the site, easy to book, very good.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,784 reviews