Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,784 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,784 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worse one ive ever been to”

Helpful Report

Posted 2 years ago

“Comfortable rooms, free parking, 10 minutes walk into the centre of the city. Costa next door”

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Posted 2 years ago

“Booking was straight forward & clear”

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Posted 2 years ago

“Excellent travel lodge only minutes walk from the Town Centre as stated in the brochures, staff are friendly and the rooms are clean. Great base to travel to the rest of the North East.”

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Posted 2 years ago

“Easy to book no problems good list of options if need extras for your stay at reasonable prices”

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Posted 2 years ago

“We were at Haymarket and had room 1 which is fabulous and BIG. Our only issue was with the curtains which would not close properly. Some hooks were loose. Otherwise great.”

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Posted 2 years ago

“I've stayed at this lodge before and had a good experience the staff were very welcoming. so have decided to stay agin without hesitation.”

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Posted 2 years ago

“Quick and easy”

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Posted 2 years ago

“We found it clean and the bed comfortable. The only negative was that our room faced the very busy street,the central bus station. The positive it made travelling easy having both the rail and bus station within walking distance. Whilst we could only check in at 15.00 hours we were grateful to be able to drop off our luggage earlier. The staff helpful and friendly.”

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Posted 2 years ago

“Straightforward and clear booking process with no hidden extras.”

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Posted 2 years ago

“Hard mattress Too hot in the room was unable to sleep due to this Very noisy as by the road Wouldn’t recommend at the prices”

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Posted 2 years ago

“I felt the room was grumpy room 406 the soap container at sink was empty, the shower was dirty round corners and edges the kettle was dirty around the top and lid plus other yhinhs”

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Posted 2 years ago

“I always stay here when I’m in Brighton. It’s opposite Preston Park and ideally also has parking. The rooms are super clean and comfortable and the staff bend over backwards to make sure you have a pleasant stay. Top marks!”

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Posted 2 years ago

“Very good value, however the web form doesn’t allow house names. Our house doesn’t have a number. Bit of an oversight as I’ve never come across this issue on their competitors website.”

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Posted 2 years ago

“Not stayed there as not going till July but booking procedure seemed easy enough”

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Posted 2 years ago

“I am not very good with computers but find it ok to book a travelodge.”

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Posted 2 years ago

“Helpful and welcoming staff. Standard room, clean and got essentials.”

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Posted 2 years ago

“Functional, as expected. Bathroom needed a sweep. Otherwise all fine. Need the breakfast to start earlier than 7am when booking it for business reasons.”

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Posted 2 years ago

“Lovely clean room . Beds and Towels perfect . Friendly and helpful staff on reception .”

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Posted 2 years ago

“Easy to use website for booking.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,784 reviews