Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Travelodge was clean, comfortable.”

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Posted 3 years ago

“I have No problem booking on line with Travelodge, as this is the first time in 4 years that I am using your hotels since Brexit🤬🤬 and the covid. I am looking forward to coming back and staying in your hotels again.”

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Posted 3 years ago

“Very Difficult to sort Payment and 0871 number is Premium rate to try to sort by calling”

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Posted 3 years ago

“have been booking Travelodge for the past 10 years, and is very user friendly and fast!”

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Posted 3 years ago

“We are looking forward to returning to Derby Travelodge, the team were all so friendly and welcoming”

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Posted 3 years ago

“Too Expensive...prices raised now match the better hotel chains !!!”

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Posted 3 years ago

“It’s always a pleasure to stay at travel lodge it’s a no nonsense hotel 😊”

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Posted 3 years ago

“Always happy with Travelodge - use their hotels regularly. Cheap, clean and do all they say they will.”

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Posted 3 years ago

“I usually stay at Days Inn but needed to be in Northern Cumbria, do I stay at Days Inn Kendal or the Travelodge on the A66, which gives me better access to where I need to be. I stayed Travelodge and gave up the option of more points towards more free stays at Days Inn, its more or less Days Inn, just different décor. More or less the same rates with the same standard rooms. My room was clean, had a really nice bathroom, TV that gets channel 236 ( GB News ) and most importantly a kettle and tea making kit. My only nag is having to pay an extra £3.00 per day for wireless. Days Inn do it for free. Its located next door to a Greggs/Burger King and a mile down the road ( west ) is the Rheged service station that has a nice selection of freshly made foods and other relevant items for sale.”

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Posted 3 years ago

“Room very clean and spacious. Stuff very welcoming and helpful”

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Posted 3 years ago

“Convenient location”

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Posted 3 years ago

“Very easy to book been to this location a several times”

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Posted 3 years ago

“Awful place. Sleep in your car and save your money.”

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Posted 3 years ago

“Great location,know what you get, perfect for us”

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Posted 3 years ago

“Desk attendant was super cordial and very helpful”

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Posted 3 years ago

“Could not fault the booking experience. Was very straight forward. My only issue is that Travelodge dies not appear on hotel booking apps. So sometimes forget about it when booking hotels and is often the most affordable and convenient way of traveling.”

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Posted 3 years ago

“Worse one ive ever been to”

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Posted 3 years ago

“Comfortable rooms, free parking, 10 minutes walk into the centre of the city. Costa next door”

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Posted 3 years ago

“Booking was straight forward & clear”

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Posted 3 years ago

“Excellent travel lodge only minutes walk from the Town Centre as stated in the brochures, staff are friendly and the rooms are clean. Great base to travel to the rest of the North East.”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews