Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking experience was easy”

Helpful Report

Posted 3 years ago

“Cheap and cheerful”

Helpful Report

Posted 3 years ago

“Excellent”

Helpful Report

Posted 3 years ago

“Easy to search, book and pay online”

Helpful Report

Posted 3 years ago

“Always a pleasure staying at The Saint Nic in Scarbados”

Helpful Report

Posted 3 years ago

“Website easy to navigate, hotels are usually well situated for what I need”

Helpful Report

Posted 3 years ago

“Basic, clean and excellent location.”

Helpful Report

Posted 3 years ago

“The "booking experience" is very good, we've always found the facilities themselves to be comfortable, clean and welcoming. My only complaint is the poor wifi reception in Ashbourne, Derbyshire. Our room was almost at the furthest end on the site, which may have played a part, but connection was very hit-and-miss and when you did get a connection it frequently dropped out.”

Helpful Report

Posted 3 years ago

“Very friendly,polite staff . Bedroom very clean and very quite night.”

Helpful Report

Posted 3 years ago

“No soap or anything in the room! Really disappointed with the stay overall! Been before but this time it was disappointing! Especially breakfast! Everything was cold and a fire in the toaster which meant no toast!! Even after we paid £9.50 each!!”

Helpful Report

Posted 3 years ago

“Very good service from the staff and great rooms”

Helpful Report

Posted 3 years ago

“Hoped to get a decent room rate having booked online. Only to find I am paying more than most people. Today's rate for room I booked on Sunday is far lower. Won't be caught out again.”

Helpful Report

Posted 3 years ago

“Website not easy to navigate”

Helpful Report

Posted 3 years ago

“Usually cheapest acceptable option.”

Helpful Report

Posted 3 years ago

“Excellent stop over hotel. Much improved from previously. Will definitely book it again.”

Helpful Report

Posted 3 years ago

“Been here many times, staff always cheerful and helpful rooms always clean. Shame you have stopped doing breakfasts and dinners.”

Helpful Report

Posted 3 years ago

“Pride Park Derby Travelodge is not as good as other Travelodges. Staff were fine but breakfast wasn't as good as other places. there was no decent coffee available, only the cheapest of the cheap instant rubbish because the machine was broken. Then no juice glasses. no milk. no baked beans. had to wait for all these to be replenished. Sausages were dried up and rock hard. Not impressed that there was a parking charge. Will stay somewhere else next time we're in Derby. Deedee was very helpful. Showed us our room to check it was okay first.”

Helpful Report

Posted 3 years ago

“1 star review for booking experience is due to that I 1st checked availability and price on Saturday. £57. Double checked on Sunday now £68. Had to wait till Monday to book as needed to confirm time off work. Came to book on Monday and guess what now £78.99.”

Helpful Report

Posted 3 years ago

“Always great value for money”

Helpful Report

Posted 3 years ago

“booking via the app is terrible. Doesn't accept my credit cards and gives no reason. Only able to use my debit card.”

Helpful Report

Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews