Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website”

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Posted 3 years ago

“Booked online. Very easy to navigate and find what I was looking for.”

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Posted 3 years ago

“Easy to book, the best price we could find.”

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Posted 3 years ago

“Painful app , clunky and wouldn’t take Monzo. Random”

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Posted 3 years ago

“I always book with travelodge as I beleive they offer comfort and value for money.”

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Posted 3 years ago

“Web site easy to navigate”

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Posted 3 years ago

“Quick and easy to book 2 rooms for us to travel for a funeral. We have yet to taste the breakfasts, but all good so far”

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Posted 3 years ago

“Easy process”

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Posted 3 years ago

“Always very easy - I know my budget and roughly where I want to be (in London) and you give me plenty of options to choose from. Confirming and paying is very straightforward. Couldn't ask for more. This is a return visit to Travelodge Waterloo and I'm looking forward to my stay (and the treat of having a cooked breakfast served and washed up afterwards!)”

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Posted 3 years ago

“The booking was nice and simple no confusion it was done properly.”

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Posted 3 years ago

“Nice, confortable and clean.”

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Posted 3 years ago

“Booked this stay to attend a utilities arena event. I had seen a few negative reviews prior to booking, but our experience was very positive. The location is central with numerous places to eat and 5 minutes walk to the arena. The price was very reasonable and staff were pleasant and very helpful (extra milk and an hairdryer). Our room was clean and tidy with tea/coffee. Basic yes but for the price what I would expect. I would stay again”

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Posted 3 years ago

“Needs refurb, car park was a dumping ground with old carpet, shopping trolley, rubbish, not good, overall room was ok, apart for fan not working”

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Posted 3 years ago

“Sometimes London travelodges are way too expensive but £49.99 I think is fair plus Kings Cross Royal Scot is well situated for where I'm going. The website is so easy to use which helps.”

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Posted 3 years ago

“Stayed 2 nights in the Travelodge in Tunbridge Wells, for the price it was value for money But my vehicle received a Parking Fine whilst I was staying there even thou I had Paid for the vehicle and have Evident of a Parking Ticket plus showing on my Bank statement. Horizon Parking runs independently from Travelodge and is conning customers and sending out Parking Fines of £51.00 per day, £102 .00 for two days. They make it impossible to contact customer services, stating they will increase the fines to £85.00. This company Needs Investigating by Trading Standards and Watchdog. I will Not be staying in a Travelodge again while they have these Crooks operating there CARPARKS.”

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Posted 3 years ago

“Helpful, friendly staff. Very clean room.”

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Posted 3 years ago

“We traveled with an MG from 1974. The people of the front desk - special Prabin - were so helpful to find a secure place for our car. Many thanks again! I only can say it’s worth to stay there!”

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Posted 3 years ago

“Always does what it says on the tin :-) Good quality accommodation without excessive expense.”

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Posted 3 years ago

“Booking was Easy going in July”

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Posted 3 years ago

“Clean room, helpful staff and wonderful breakfast!”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews