Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,784 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,784 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We traveled with an MG from 1974. The people of the front desk - special Prabin - were so helpful to find a secure place for our car. Many thanks again! I only can say it’s worth to stay there!”

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Posted 2 years ago

“Always does what it says on the tin :-) Good quality accommodation without excessive expense.”

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Posted 2 years ago

“Booking was Easy going in July”

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Posted 2 years ago

“Clean room, helpful staff and wonderful breakfast!”

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Posted 2 years ago

“I booked this Travelodge the day before travelling after being let down by an AirB&B host. 1st the price was very reasonable for a next-day booking. 2nd I was able to pay £10 for an early check-in, which we needed. The only odd thing was that WiFi was payable, but we both have plenty of data so didn't buy WiFi access. The hotel couldn't be handier right at the Victoria line terminus, the welcome by Jasmin was excellent, and the room new, clean, well-appointed and comfortable. Just what we needed and far cheaper than the AirB&B I had originally booked. Only small problem was the fire alarm at 3am, but it only sounded for a short time so all guests took the risk and stayed in their rooms, and we were back asleep in no time. Really pleased with choosing this Travelodge”

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Posted 2 years ago

“Lovely room had everything I needed. The location is great close to bus stop shops cafes and the sea front . All the staff I met where really helpful .”

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Posted 2 years ago

“It doesn't deserve 3 stars the only reason I have given it 3 ,is because the staff were so lovely and couldn't do enough to help you . Not even a bedside table ! Uncomfortable plastic chair to sit on in your room And all for £100 a night !!!!!!!!!!!! a disgrace”

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Posted 2 years ago

“Easy enough booking process.”

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Posted 2 years ago

“The hotel was clean, staff were friendly. Air conditioning was broken and the windows are sealed shut so the room was far too hot. Shower curtain was useless so the bathroom flooded every time you used it. Disappointing since is such a new place.”

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Posted 2 years ago

“Good booking experience Quick and easy, real comfy beds as well👍”

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Posted 2 years ago

“We have a small dog so Travelodge ideally suits us. Prices are competitive and most of the venues we have stayed at have been perfect for our requirements. Whilst appreciating that visitors who take dogs should expect to pay an additional charge I do however think the additional charge is a little excessive particularly for visitors who ensure their Pets behave in a suitable manner and respect the rooms.”

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Posted 2 years ago

“I knew where we wanted to stay, searched and the location came up straight away. Put in the dates needed, reasonable price and booked, all in a few minutes.”

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Posted 2 years ago

“I do find the pricing a bit strange. Looking at a couple of different Travelodges, the costs seems to vary quite a lot.”

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Posted 2 years ago

“Love travel Lodge”

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Posted 2 years ago

“easy to book and having paypal makes it safer”

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Posted 2 years ago

“USUALLY RELIABLE BUT OCCASIONALLY HAS ITS DOWNSIDE.”

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Posted 2 years ago

“Stopped in a Disabled accessible room for a week which was OK nice and clean though the carpets have seen their day. I noticed when we were leaving there were rolls of carpets outside and there seemed to be a carpet fitter on the Job. most of the staff were very pleasant well the Ladies online reception the cleaners and the 2 Ladies in the Dining room the Spanish lady worked her but of and they took a lot of flack because of poor management, for instance, every day people had to ask for food because the self-service food containers were empty and on our last day there was no Bread and they said they had run out of bread how does a place like Travelodge run out of Bread at breakfast time overall not to bad clean but needs a review of management”

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Posted 2 years ago

“would have to be open the pics on site of hotel but system has them greyed out”

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Posted 2 years ago

“Absolutely fantastic value for money and easy to book online”

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Posted 2 years ago

“It is always good”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,784 reviews