Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the service”

Helpful Report

Posted 3 years ago

“Happy and comfortable 😊”

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Posted 3 years ago

“easy to book and very quick”

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Posted 3 years ago

“Easy check-in with helpful staff, clean room, good price”

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Posted 3 years ago

“Hope to have a pleasent stay , and me be next time . Thanks”

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Posted 3 years ago

“We have used Travelodge on several occasions and have always been pleased with the cleanliness and comfort of the rooms. That's why we've booked to stay there again.”

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Posted 3 years ago

“Very easy to find hotel and book”

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Posted 3 years ago

“Reliable - you always know what to expect”

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Posted 3 years ago

“Quick and easy. Pleased to see they have fixed the problem which meant you couldn't proceed to checkout if you were using Chrome browser.”

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Posted 3 years ago

“Call handler was pleasant, polite and very helpful.”

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Posted 3 years ago

“Easy and straightforward to book a room at Travelodge”

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Posted 3 years ago

“We couldn’t see anywhere you could book breakfast other than take and go. Prefer to select breakfast and sit and eat”

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Posted 3 years ago

“Good website. Very easy to use.”

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Posted 3 years ago

“Very simple and easy process to book a room, extras easy to see and no hidden charges”

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Posted 3 years ago

“Good value, a nice bed and room for the night. Always had good showers, and kettle is a great essential. Love that you can come and go anytime. Friendly staff. Yes there can be nicer, fancier places but you get what you pay for. and I always get what I expect. Only thing which I'd like is having a fridge and having more tea/coffee supplies to begin with.”

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Posted 3 years ago

“Great rooms. Staff always helpful especially at the Kidderminster hotel.”

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Posted 3 years ago

“The booking was easy and efficient.”

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Posted 3 years ago

“Standised accommodation, dog friendly and good uk coverage.”

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Posted 3 years ago

“Lovely website easy to find what you need. As we need an accessible room it was so easy to book”

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Posted 3 years ago

“It's my first experience with Travelodge, i hope it will be very good and memorable.”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews