Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I do have to mention the staff at your Rustington/Littlehampton Travelodge, although I stay at many of your venues the staff at Rustington always /are a tribute to your company. Well done !!”

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Posted 3 years ago

“All went smoothly very good cant put any more”

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Posted 3 years ago

“Very good booking experience...”

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Posted 3 years ago

“Not satisfied”

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Posted 3 years ago

“We love Travelodge because you always know what you're getting. It's clean, staff are friendly, rooms are large, beds are good and, they accept dogs. There is always a Travelodge near to where you want to go and the consistency in service and standards is really good. We keep using them everywhere.”

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Posted 3 years ago

“Woke at 2am by fire alarm going off With no communication we decided to vacate went to reception to find it was a false alarm We are 73 very upset and could not get back to sleep worrying. We use this travelodge quite a lot we live in Wiltshire. We are interested to see how you respond, Regards Thomas stapleton”

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Posted 3 years ago

“I have booked to stay with Travelodge and found it very easy. Cannot wait to come and stay.”

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Posted 3 years ago

“Quite a confusing experience. Initially failed to offer any hotels. After reloading the problem was resolved, but the button to proceed to booking was hidden at the bottom of the page. Hard to find.”

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Posted 3 years ago

“Great to be able to bring my dog with me. Great staff always welcoming and very helpful. Lovely hotels, great rooms.”

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Posted 3 years ago

“slow, dirty”

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Posted 3 years ago

“Travelodge is very expensive, they offer me discounts and i booked a hotel I can't use the discount. I have never been able to use the discount.”

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Posted 3 years ago

“The website looks simple but I had a few problems with changing my dates when my originals were no longer available. I found I had to reboot the website and start again rather than just go back and edit the dates.”

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Posted 3 years ago

“Easy to book the rooms I required at a very good price”

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Posted 3 years ago

“Hotel budget standard but our room had been upgraded and good value. Pleasant environment and good local amenities. Staff helpful.”

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Posted 3 years ago

“Armand and his team were very helpful and did everything they could to make the stay enjoyable.”

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Posted 3 years ago

“Great as per usual, no issues”

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Posted 3 years ago

“Very easy to navigate & book”

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Posted 3 years ago

“Efficient and understanding”

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Posted 3 years ago

“We sed Chippenham Travelodge Wiltshire and had a very warm welcome! The only problem was getting back into the building from the back car park late at night as the room card reader was broken and had to use the intercom to get back in ! This should be fixed as soon as possible!!”

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Posted 3 years ago

“THIS COMPANY ARE TERRIBLE TO DEAL WITH, no-one can send me a copy of my invoice!!!”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews