Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,785 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

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“Straightforward”

Helpful Report

Posted 2 years ago

“Really easy to book a travel lodge room. Search,price and then book. As easy as 1,2,3.”

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Posted 2 years ago

“Not bad but couldn't find a way to edit my email address in my account so had to set up a new account. A lot of my time was wasted. I just hope the stay is ok.”

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Posted 2 years ago

“Great price for a central location, can't wait to try beautiful Chester.”

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Posted 2 years ago

“The website is easy to use and has good rates.”

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Posted 2 years ago

“Website was easy to use to select dates/type of room I was after”

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Posted 2 years ago

“Whilst browsing Travelodge website, most prices advertised were not actually the prices of the rooms. When clicking on a hotel, check the price again as it could be a £100 more. This made my search for a room longer as I had to click on each hotel to check the actual price.”

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Posted 2 years ago

“Welcoming, clean & friendly as always.”

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Posted 2 years ago

“Previously have stayed here excellent hotel and surroundings nice rooms staff are so helpful would highly recommend”

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Posted 2 years ago

“I find the Travelodge on-line booking very easy and efficient to use.”

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Posted 2 years ago

“I can but AFTER we have stayed with you!”

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Posted 2 years ago

“Self service hotels a ridiculous idea.”

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Posted 2 years ago

“Comfortable room and bed. 15 mins walk to the centre. Plenty of free parking at the hotel.”

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Posted 2 years ago

“I always use Travelodge whenever I travel to anywhere & have always found them to be very reasonable in price & I have always enjoyed my stay at the hotels.”

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Posted 2 years ago

“Easy quick and all the info I needed”

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Posted 2 years ago

“I have not yet arrived. Booked yesterday at 83.99 now the same room is 64.99 Shambles. Not happy that’s nearly 20 pounds”

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Posted 2 years ago

“Straightforward as always .”

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Posted 2 years ago

“Very easy booking”

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Posted 2 years ago

“Never had a problem with travelodge easy to book and very friendly staff”

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Posted 2 years ago

“Travelodge Dorking is very tired, some rooms show signs of damp. Very very overpriced for such a poor standard.”

Helpful Report

Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,785 reviews