Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was easy to use to select dates/type of room I was after”

Helpful Report

Posted 3 years ago

“Whilst browsing Travelodge website, most prices advertised were not actually the prices of the rooms. When clicking on a hotel, check the price again as it could be a £100 more. This made my search for a room longer as I had to click on each hotel to check the actual price.”

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Posted 3 years ago

“Welcoming, clean & friendly as always.”

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Posted 3 years ago

“Previously have stayed here excellent hotel and surroundings nice rooms staff are so helpful would highly recommend”

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Posted 3 years ago

“I find the Travelodge on-line booking very easy and efficient to use.”

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Posted 3 years ago

“I can but AFTER we have stayed with you!”

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Posted 3 years ago

“Self service hotels a ridiculous idea.”

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Posted 3 years ago

“Comfortable room and bed. 15 mins walk to the centre. Plenty of free parking at the hotel.”

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Posted 3 years ago

“I always use Travelodge whenever I travel to anywhere & have always found them to be very reasonable in price & I have always enjoyed my stay at the hotels.”

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Posted 3 years ago

“Easy quick and all the info I needed”

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Posted 3 years ago

“I have not yet arrived. Booked yesterday at 83.99 now the same room is 64.99 Shambles. Not happy that’s nearly 20 pounds”

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Posted 3 years ago

“Straightforward as always .”

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Posted 3 years ago

“Very easy booking”

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Posted 3 years ago

“Never had a problem with travelodge easy to book and very friendly staff”

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Posted 3 years ago

“Travelodge Dorking is very tired, some rooms show signs of damp. Very very overpriced for such a poor standard.”

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Posted 3 years ago

“As always, clean rooms friendly staff and a good breakfast... happy days..”

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Posted 3 years ago

“Have only just booked our stay in Ryde so cannot comment or review our stay. However, we decided on this Travelodge as the location is ideal. Previous stays in other Travelodges have been excellent and have no doubt our stay in Ryde will be just as good. Easy to make our booking and price very good.”

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Posted 3 years ago

“After booking a telephone enquiry to the Travelodge was dealt with in a very helpful friendly manner. Cannot ask for more.”

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Posted 3 years ago

“Straightforward booking process as always!”

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Posted 3 years ago

“Good locations at competitive rates”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews