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Travelodge UK Reviews

4.3 Rating 9,778 Reviews
82 %
of reviewers recommend Travelodge UK
Company Reviews Questions Metrics
4.3
Based on 9,778 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Travelodge UK Reviews
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Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Keith HALSALL
Verified Buyer
“Room very comfortable, slept well as always in comfy bed.”
Helpful Report
Posted 2 years ago
Thillai Raj
Verified Buyer
“Gud customer service , but some hotels have to take little bit care about their bathrooms . Have to modernise .”
Helpful Report
Posted 2 years ago
Julie Bruton
Verified Buyer
“Straight Ward and easy to do”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Nice and Comfortable”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good value, basic accommodation. Travelodge does the job for a short stay. Simple, quick check in process, as a stay is paid in advance, although flexible price booking options usually allow cancellation by 12pm on the day.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I can’t review Travelodge because I haven’t stayed there yet. Booking was easy though.”
Helpful Report
Posted 2 years ago
Shishir Kumar Roy
Verified Buyer
“Easy to book a hotel”
Helpful Report
Posted 2 years ago
Sarah Ferguson
Verified Buyer
“I really enjoy staying with Travelodge and find the rooms great and affordable prices. However we recently purchased a room with the £38 or less deal. We booked a room for £24.99 which is fantastic but on asking about dogs, we were informed it would be an extra £20 per dog. As we have 2 dogs, that would be £40 which is quite a lot more expensive then the room itself. I understand there should be a fee but at a more reasonable price.”
Helpful Report
Posted 2 years ago
V Pearson
Verified Buyer
“Perfect mattress. TV limited. Must remember to ask next time how to work the bath/shower taps.”
Helpful Report
Posted 2 years ago
Virginia Thompson
Verified Buyer
“Web-link easy to follow when booking, confirmation of booking received quickly. Very satisfactory.”
Helpful Report
Posted 2 years ago
Simon Platten
Verified Buyer
“Good location.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The Hotel was ok, some of the staff could have been better, we had no towels when we arrived and we had to pay on the car park which was not mentioned when we booked. So not the best experience of staying at a Travelodge.”
Helpful Report
Posted 2 years ago
David Pinder
Verified Buyer
“Great price on this one but sometimes the price now are more than four star hotels. Keep the standards up and the prices down”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I always have trouble in putting my card details”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“One of my go-to places when I need a little break or focus. Always had a good service so far: clean rooms, good facilities and polite, helpful staff. Having said that, two improvements will go a long way: Doors should be more silent when closing Bathroom floors should be more slip-resistant when wet.”
Helpful Report
Posted 2 years ago
Karen Durham
Verified Buyer
“Had a good stay here. Staff were very helpful. So impressed I've booked it again!”
Helpful Report
Posted 2 years ago
Dawn Harries
Verified Buyer
“Great location with good access to the tube. Clean, tidy and efficient as you’d expect from a travelodge but road outside is busy so a bit noisy and rooms are small. Breakfast was continental and had a good selection for the price”
Helpful Report
Posted 2 years ago
Barry Dunnage
Verified Buyer
“Clean, comfortable and attractively simple combined with sensible price.”
Helpful Report
Posted 2 years ago
George Matheson
Verified Buyer
“Easy website to use”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Large clean rooms ideal for an overnight stop & good prices most of the time.”
Helpful Report
Posted 2 years ago
Travelodge UK is rated 4.3 based on 9,778 reviews
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