Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking was quick and easy”

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Posted 3 years ago

“Quick and easy to use.”

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Posted 3 years ago

“Very easy to book”

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Posted 3 years ago

“Very good affordable”

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Posted 3 years ago

“Always a friendly face .and lovely fresh bedding .”

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Posted 3 years ago

“Needs updating and a thorough clean”

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Posted 3 years ago

“Great location, friendly staff, nice rooms....”

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Posted 3 years ago

“The service is v good so are the rooms and the food but the price!! It's getting so we might not be able to go in the future sadly.”

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Posted 3 years ago

“Reputable brand, know your getting a clean and comfortable nights stay. Plenty location's to pick from.”

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Posted 3 years ago

“It did not take long to book on line”

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Posted 3 years ago

“Easy to book assistan manager ,Emma i think was a gem,went above and beyond 😀”

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Posted 3 years ago

“Booking was relatively easy except that the place to insert details of a discount voucher was very well hidden. I nearly gave up & booked elsewhere”

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Posted 3 years ago

“Room too close to beer garden which was busy during the evening and ladies toilet right above the room. You can hear them walking back and too.”

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Posted 3 years ago

“Very easy thank you”

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Posted 3 years ago

“Will write a review after our stay. Booking online was easy!”

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Posted 3 years ago

“Fantastic service and value !!!”

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Posted 3 years ago

“Easy to book on line , good price”

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Posted 3 years ago

“Easy to book, good price.”

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Posted 3 years ago

“Fairly straightforward and informative booking process”

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Posted 3 years ago

“Good service provided on the website”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews