Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,784 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,784 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, with great prices. Received confirmation email straight away.”

Helpful Report

Posted 2 years ago

“Only after I've stayed!”

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Posted 2 years ago

“Staff very good Horrible nylon bottom sheets which didn’t fit bed Might use latest floor vacuum but it left all the sides of carpets dirty Frontage a mess of overgrown greenery-looking out of our room at back it seemed to be the dog walk and no one cleared up after their dogs.”

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Posted 2 years ago

“Very clean and tidy, only complaint was the fact that the room was so hot, found it hard to sleep as windows can't be opened.”

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Posted 2 years ago

“Look at a hotel online, nothing more than look, and you get bombarded with emails about it every day! Give it a rest will you - I know the place exists I just looked at it.”

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Posted 2 years ago

“Many cental positions, usually wth parking and at very competitive prices. Many now with breakfast an option. Always worth consideration.”

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Posted 2 years ago

“standard accommodation on budget. Overall good value”

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Posted 2 years ago

“Don't do LGBT gay propaganda which is against human nature.”

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Posted 2 years ago

“Clear and simple process. Easy to follow. Quick and effective.”

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Posted 2 years ago

“Comfortable bed,room to relax in.Fantastic breakfast to set you up for the day”

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Posted 2 years ago

“Carpet was filthy and shower was cold”

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Posted 2 years ago

“At Kettering hotel off A14 we received a friendly & efficient welcome at reception. Our room at the back of the hotel was very quiet, clean & tidy. Basic, but all we required. Competitive rate, would stay here again.”

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Posted 2 years ago

“Clean beds, room and bathroom but the carpet and chair in the room and the wall behind reception were tired shabby. Hotel needs a refresh probably. Staff were very pleasant. Not many plug sockets in the room though and dirty cups from previous occupants had been left behind, we did make staff aware. It was great being right next to marylebone station.”

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Posted 2 years ago

“Easy to use website .”

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Posted 2 years ago

“This hôtel is well situated but not maintained. The sound insulation is really bad, we can hear the outsider trafic like we were outside. The floor carpet is disgusting, stained with old gums, the AC is old, smelly, not cleaned and threaten to fall... the bathroom are olds, not cleaned like it should be....and you pay about 200£ too 250£ for a night !!! Too excessive and ashamed. And you have to pay for the WIFI !!!!! I won't recommand this hôtel. You should close it and refurbish it completely like others Travelodge.”

Helpful Report

Posted 2 years ago

“Ms nicola smith I was at the travelodge at lowestoft, very friendly welcome very helpful as I wanted to book another night, I also spoke to 2 housemaid names jemma, ameila and annette, all were very helpful so please could you make them aware. Thanks smith”

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Posted 2 years ago

“Room was decent and staff really nice, I would recommend as great value for money”

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Posted 2 years ago

“Very disappointed, five minutes after placing the booking, I called to say I had made a mistake which I noticed on the printout. I was charged a fee just to change the date and the cost of the room was double We have used this hotel many times and never had a problem before with the hotel or indeed any other time when using Travelodge. I feel that I have been let down by your admin department, where I felt the lady that dealt with my issue was a little curt, perhaps I should have dealt with the hotel direct.”

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Posted 2 years ago

“Easy to find a hotel.for your chosen location.”

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Posted 2 years ago

“Excellent price/ broke our journey up on the way home. Staff at the reception - Tiffany? was very welcoming, pleasant, friendly and helpful. Needs special recognition for her personality.”

Helpful Report

Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,784 reviews