Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book online. The only issue I have is that at the time of booking there is no option to add in any special requests”

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Posted 3 years ago

“no bother booking online”

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Posted 3 years ago

“Always clean and fresh rooms friendly polite staff we have stayed a few times at Southampton travelodge”

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Posted 3 years ago

“Just booked on line easily, as previously,all site simple to negotiate. Thank you for your services to us travellers for holiday and work visits. 🙂”

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Posted 3 years ago

“Paid a fair bit of money and it was hot with no air conditioning”

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Posted 3 years ago

“Easy enough to book but not much sign of the cheap rooms advertised”

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Posted 3 years ago

“Easy to navigate… quick, simple”

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Posted 3 years ago

“No problems”

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Posted 3 years ago

“It’s clean fresh and good value where ever you go Plus there’s always a travel lodge where you want to go excellent service”

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Posted 3 years ago

“Just submitting a review of my booking process for an upcoming stay and can honestly say that the travelodge website is by far the easiest to navigate and use right through from search to booking confirmation. Thanks for making it less hassle to do things like this while in a rush! We have stayed previously at travelodge Newcastle Quayside and our stay there definitely influenced us booking with the same company for our upcoming stay near family :)”

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Posted 3 years ago

“The booking system is very simple and made it really easy for the customer.”

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Posted 3 years ago

“Easy to navigate although slightly slow to move from one page to next.”

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Posted 3 years ago

“Absolutely no issues with the booking procedure but when we used the Travelodge at Northop Hall last year we were disappointed with the general upkeep of the premises including the car park which was covered in litter and full of potholes. However, the room was clean and comfortable. We have booked again as it was very convenient for the places we wished to visit. We just hope that it has been spruced up since last year.”

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Posted 3 years ago

“Staff courteous & helpful. Rooms are usually good size and I love the showers as don't do baths! Don't like milk as makes tea taste different & and I do like a cup of tea first thing. Usually stay at Tewkesbury but like Harvester at Cheltenham. Noisier at Chelt. Price better for us oldies!”

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Posted 3 years ago

“Basic clean accommodation but expensive for one nights stay. Prices have rocketed in the past year.”

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Posted 3 years ago

“Very easy site to navigate”

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Posted 3 years ago

“Easy to use website, with great prices. Received confirmation email straight away.”

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Posted 3 years ago

“Only after I've stayed!”

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Posted 3 years ago

“Staff very good Horrible nylon bottom sheets which didn’t fit bed Might use latest floor vacuum but it left all the sides of carpets dirty Frontage a mess of overgrown greenery-looking out of our room at back it seemed to be the dog walk and no one cleared up after their dogs.”

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Posted 3 years ago

“Very clean and tidy, only complaint was the fact that the room was so hot, found it hard to sleep as windows can't be opened.”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews