Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,784 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,784 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book, always a pleasant experience”

Helpful Report

Posted 2 years ago

“Travelodge is a very good place to stay”

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Posted 2 years ago

“Easy, and reasonable.”

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Posted 2 years ago

“Overall very good value for money”

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Posted 2 years ago

“A great place. Reasonably priced. Next to a Harvester for good food. It uses a premium phone number and is ridiculously expensive if you need to call them. Unnecessary!!!”

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Posted 2 years ago

“Nice welcome from Karen and Cazzie. No Bella and whistles just comfy and more importantly very clean. Shower a bit lacking on pressure the only downside. Great for a night or two.”

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Posted 2 years ago

“The hotel was fine, it was an extremely hot day, making the room really warm. The fan helped but air conditioning would be really beneficial. We had to pay to park the car, which was unexpected as most Travelodges the car parks are free.”

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Posted 2 years ago

“Very easy to book on line , found a hotel that is not far from where we are going that day on the map on the hotel site . Travelodge is always a good place to stay .”

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Posted 2 years ago

“easy peasy, could not have been any easier to book 5*”

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Posted 2 years ago

“Very helpful staff”

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Posted 2 years ago

“Losing its value for money”

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Posted 2 years ago

“Parking some distance away, couldn't get air conditioning to work so a hot night.”

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Posted 2 years ago

“Once in the app l can't exit without rebooting my phone. Zero else works.”

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Posted 2 years ago

“Staff friendly & rooms basic but clean. No facilities for cooked breakfast, but cereal breakfast box was adequate. Dog friendly. Easy enough check out.”

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Posted 2 years ago

“no probs with booking”

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Posted 2 years ago

“Very quick and easy to use”

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Posted 2 years ago

“I thought our booking was Bed and Breakfast as standard, however breakfast appears to be an optional extra”

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Posted 2 years ago

“Always user friendly and well detailed on places to stay.”

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Posted 2 years ago

“Wedding invitation prompted our booking as it is closest to the venue”

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Posted 2 years ago

“Well run by a great team! Couldn't ask for more!”

Helpful Report

Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,784 reviews